Economic Stability Supervisor
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Lead with purpose and make an impact! In this supervisory role, you'll oversee the operations of an Economic Stability Service Center, lead a dedicated team, and help ensure individuals and families receive the vital support and benefits they need. If you're a strong leader who enjoys coordinating programs, developing staff, and making a meaningful difference in your community, we want you on our team!
Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.
Minimum Qualifications:
Six years of economic stability social services experience; OR Six years of full-time work experience in any field plus three years of economic stability social services experience; OR A bachelor's degree plus three years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification:
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Supervises Social Service Analysts by assigning work, monitoring performance, resolving employee concerns, and providing training and guidance.
Reviews cases and subordinate work for accuracy, timeliness, and completeness related to SNAP, Family Independence Temporary Assistance, and Kinship Care Assistance programs.
Ensures staff maintain accurate program data, documentation, and case records in CLIENT, SEVIS, CCLS, TIPS, LDES, INFOPAC, and other applicable systems.
Interprets and communicates program policies and procedures, provides technical assistance, and develops training to ensure compliance with state and federal requirements.
Analyzes statistical and management reports, identifies trends and operational issues, and develops recommendations to improve program processes and performance.
Develops and maintains relationships with community partners to connect clients with needed services, address service gaps, and increase participation in available programs.
Coordinates disaster preparedness and response activities, including maintaining staff readiness, activating calling trees, conducting SNAP disaster interviews, and assisting with emergency shelter operations.
Position-Specific Details:
Location: Medical Vendor Administration / Economic Stability Region 1 / Orleans Parish
Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty
Cost Center: 3052130101
Position Number(s): 50689274
Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.
Economic Stability Supervisor - $24.35 hr / $1,948.00 biweekly
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE (Download PDF reader).
Contact Information:
Samantha Johnson
Samantha.Johnson2@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.