The Senior Field Service Leader is responsible for leading field service operations through the development and support of Service Managers, technicians, and customer service activities. This role ensures exceptional customer satisfaction by building strong customer relationships, driving operational excellence, and delivering timely, high-quality service solutions. The Senior Field Service Leader collaborates closely with Engineering, Operations, Sales, and other cross-functional teams to align service strategies with organizational goals while promoting a culture of safety, accountability, and continuous improvement.
Key Responsibilities
Qualifications
Core Competencies
Customer Focus Instills Trust Drives Results Communicates Effectively Optimizes Work Processes Action Oriented Decision Quality Plans and Aligns Builds Effective Teams Manages Complexity
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful worktherefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company: BW Converting
Senior Field Service Leader • Green Bay, WI, United States
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