Lead Maintenance Technician - (Multi-Family)

Position:

• Lead Maintenance Technician - Multifamily Location: On-Site Reports To: Property Manager Industry: Multifamily Property Management Job Type: Full-Time | Must be available for occasional weekend needs SunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country.
• From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture.
• Our Dallas-based corporate team supports communities coast to coast with a hands-on, detail-driven approach.
• SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace.
• We believe our people are our greatest strength.
• That’s why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success.
• Position Summary The Lead Maintenance Technician is responsible for upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff.
• This role plays a key part in preserving property value and enhancing resident satisfaction.
• The Lead Maintenance Technician is expected to proactively anticipate, identify, and resolve issues related to the property, as well as implement preventative maintenance procedures to avoid future problems.
• This role also involves training and mentoring this role involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery.
• Key Responsibilities Operational Oversight Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition.
• Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more.
• Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps.
• Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds.
• Leadership & Training Train and mentor maintenance assistants and team members, promoting a “safety-first” culture across the property.
• Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations.
• Approve and delegate service requests, overseeing completion and providing hands-on support when needed.
• Maintain knowledge of the property maintenance budget and obtain management approval for major expenses.
• Maintenance Coordination Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible.
• Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager.
• Perform and schedule preventative maintenance for all equipment and common areas.
• Coordinate with external vendors when needed and ensure all maintenance work is done to company standards.
• Resident Relations Promote exceptional customer service and ensure timely response to resident concerns and service requests.
• Conduct move-in/move-out inspections and review notices to vacate to improve retention efforts.
• Maintain high resident satisfaction and implement initiatives to foster a sense of community.
• Compliance & Reporting Maintain complete and accurate records for leases, inspections, renewals, and permits.
• Submit weekly and monthly reports to corporate office and participate in corporate management meetings.
• Ensure property remains in compliance with licensing and safety regulations.
• Qualifications Minimum 3 years of experience in multifamily property maintenance or a related field required.
• Proven leadership and organizational skills , with the ability to manage staff and daily operations effectively.
• Strong understanding of your state’s lease forms , Fair Housing laws , and the Property Code .
• Proficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office Suite .
• Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff.
• Ability to multitask and adapt in a fast-paced, deadline-driven environment.
• Required CPO & HVAC certifications .
• Must be available to work 40 hours per week , including weekends as needed , and participate in a rotating on-call schedule for emergencies.
• Work Environment This is a full-time, on-site position at the assigned apartment community.
• Weekend availability is occasionally required for staffing and emergencies.
• Physical Requirements This role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%).
• Daily tasks involve bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision.
• Writing tasks such as inventory and maintenance reporting are also required.
• Vision & Hearing Requirements Constant need to read manuals, caution labels, and complete written documentation accurately.
• Must be able to see small details and clearly observe surroundings both up close and at a distance.
• Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents.
• Must be able to verbally communicate clearly and consistently with team members and residents.
• Driving & Travel Requirements Frequent use of personal transportation to pick up supplies or respond to service calls.
• Must be available for after-hours “on-call” rotations and occasional emergency travel to property sites.
• Requires valid driver’s license and current auto insurance coverage.
• Occasional pickups or deliveries to and from the corporate office as needed.
• Working Environment Work is primarily indoors but includes frequent outdoor tasks in all weather conditions.
• Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs.
• Requires working in awkward positions or tight spaces during equipment servicing.
• Must be adaptable to varying physical and environmental conditions throughout the workday.
• Why Join Us?

SunRidge offers a comprehensive benefits package including:

• Enjoy opportunities for professional growth and development within a supportive culture.
• Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity) Employee Assistance Program Access to Financial Planning Resources and Employer-Matched 401(k) Plan PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave Join the SunRidge Team If you're a motivated, ethical, and service-minded leader ready to take ownership of a thriving community, we want to hear from you.

Apply today and be part of a company where people truly are our greatest strength.

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