Vinson is a leading distributor of industrial process control, pressure protection, control systems, and services in the southwest region of the US including North, East, West Texas, Oklahoma, Western Arkansas, and New Mexico. This position is for the role of a Service Coordinator, who will be responsible for ensuring the highest degree of internal and external customer service. This position will be in direct contact with customers and will be responsible for quoting, coordinating, and managing the administrative requirements pertaining to mechanical repairs. This position will also be responsible for becoming the backup to counter sales on an as needed basis. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required, with or without reasonable accommodation.
Education, Skills and/or Experience:
Basic knowledge of Supply Chain Management and Accounting
Positive attitude at all times and a willingness to learn
Self-motivated and able to thrive without direction from supervisor
Ability to succeed in high pressure situations without showing signs of frustration.
Good organizational skills and willingness to complete required paperwork
Experience in a customer service or inside sales
Excellent Communication and People skills
Experience with Order Management software, SAP is a plus
Competency with computers, proficiency MS Excel and MS Dynamics CRM are a plus
Physical and Mental:
Ability to communicate effectively both verbally, and in writing, in English
Work in a team environment with an eagerness to work with others
Ability to operate office machinery (telephone, copier, fax, PC)
Ability to wear Personal Protective Equipment as necessary
Ability to lift up to 25lbs
Service Coordinator • Odessa, TX, United States
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