Support Engineer

We are seeking a dedicated Support Engineer to provide Tier I/II technical support, assist with AWS cloud administration, maintain workstation and user account functionality, and support secure IT operations. This role offers exposure to enterprise infrastructure, cybersecurity practices, cloud technologies, and mission systems supporting aerospace and government customers.

Responsibilities

• Provide Tier I/II technical support to end-users.
• Assist with AWS cloud administration tasks.
• Maintain and ensure the functionality of workstations and user accounts.
• Support secure IT operations across a diverse technology environment.
• Collaborate with team members to enhance infrastructure, cybersecurity, and cloud technology practices.

• 1–3 years of experience in IT support, help desk, desktop support, or systems support.
• Experience supporting Windows 10/11 environments.
• Familiarity with Microsoft 365 and Active Directory.
• Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN technologies.
• Foundational knowledge of AWS cloud services.
• Associate degree in Information Technology, Computer Science, Information Systems, or related discipline; equivalent experience may be considered.

• CompTIA A+, Network+, and/or Security+ certification.
• AWS Certified Cloud Practitioner.
• Experience supporting government, aerospace, defense, or mission-critical environments.
• Familiarity with PowerShell scripting.

The position is fully onsite in northern COS. Enjoy a long-term opportunity with a growing company in a dynamic and supportive environment.

Job Type & Location

This is a Contract position based out of Colorado Springs, CO.

The pay range for this position is $50.00 - $80.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Colorado Springs,CO.

This position is anticipated to close on Jul 23, 2026.