Technology Product Lead - Construction & Development

Join Our Team at QTS Data Centers

It's exhilarating to find yourself at a pivotal moment in historyand even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Why This Role Exists

We are building a Product organization to bring clear ownership, prioritization, and outcome accountability to critical technology platforms that power our business.

Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent end-to-end ownership of outcomes, clear value identification, or transparent measurement of impact. Important work gets delivered, but it's often difficult to answer fundamental questions:

• Why is this the right work right now?
• What outcomes are we driving?
• How do we know it's working?

The Product Lead role exists to close that gap.

Product Lead Role

This role is aligned to our Data Center Build and Operate value stream, with a focus on enabling the end-to-end lifecycle of data center delivery through technology, data, and integrated systems. The Product Lead will operate at the intersection of physical infrastructure and digital platforms, partnering with construction, engineering, and operations teams to translate complex build and commissioning workflows into scalable product capabilities. This includes supporting domains such as site development, construction lifecycle management, power and capacity planning, and commissioning readiness through well-defined systems, data models, and process automation. Experience working with infrastructure-adjacent platforms, integrating across systems, and driving clarity in highly complex, multi-system environments will be critical to success.

This role establishes a single accountable owner for the "what and why" across defined product areaswhile remaining close enough to execution to ensure clarity, momentum, and learning. This is a senior individual contributor role with meaningful decision authority and hands-on responsibility across both strategy and delivery.

How We Think About Product Ownership

We view product ownership as a continuous spectrum, not a fixed state:

• NOW: Capability-based ownership and platform stabilization
• NEXT: Value-aligned recomposition and shared accountability
• LATER: True end-to-end value streams with economic ownership

Importantly: The work does not change. Only how we frame ownership, outcomes, and success evolves.

Product Leads are expected to operate comfortably across this spectrumprotecting near-term execution while intentionally shaping longer-term outcome ownership.

What You'll Own

Product Leads are anchored to one or more capability-aligned product areas, such as:

• Core Transaction Platforms
• Commercial Enablement
• Enterprise Data & Intelligence
• Developer & Platform Enablement
• Trust, risk, and compliance

While each Product Lead is assigned to a specific area, the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.

Role Mandate

As a Product Lead, you are accountable for:

• Defining what should be built and why
• Making priority and scope tradeoffs within defined investment guardrails
• Owning product outcomes, not just delivery
• Ensuring clarity and continuity from strategy through execution

This role blends strategic thinking with hands-on product work. Product Leads are expected to move fluidly between defining outcomes, shaping work, and partnering with delivery teams to ensure intent is clearly understood and executed.

What You'll Do

Product Vision, Strategy & Outcomes

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
• Translate business objectives into clear product outcomes, hypotheses, and success measures
• Align platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reduction
• Advocate for investments that measurably improve productivity and operational effectiveness
• Balance short-term delivery needs with long-term strategic outcomes

Hands-On Product Ownership & Execution

• Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes
• Write and refine epics, features, and user stories as neededespecially for complex, high-impact, or ambiguous work
• Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work
• Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early
• Validate usefulness and impact of delivered capabilities with internal users and stakeholders

Leadership, Decision-Making & Collaboration

• Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area
• Foster collaboration, accountability, and continuous improvement across cross-functional teams
• Empower teams with clarity of intent while allowing flexibility in how work is delivered
• Make informed decisions under ambiguity, time pressure, or incomplete information
• Actively remove obstacles to progress and value delivery

Ceremonies, Cadence & Flow

• Lead or actively participate in key product-focused ceremonies, including backlog refinement and product planning
• Ensure shared understanding of priorities, intent, and success criteria across teams
• Partner with delivery leaders to support agile ways of working without becoming process-bound
• Adjust focus and level of involvement as products, teams, and maturity evolve

Stakeholder Engagement & Communication

• Act as the primary liaison between engineering, architecture, business partners, and leadership
• Communicate priorities, progress, tradeoffs, and outcomes clearly and consistently
• Maintain transparency to build trust and alignment across teams and departments
• Continuously gather feedback and pain points to inform roadmap and backlog decisions

Metrics, Learning & Value Realization

• Define and track KPIs tied to efficiency, performance, reliability, and business impact
• Use data and analytics to inform prioritization and validate hypotheses
• Monitor adoption and outcomes of delivered capabilities
• Translate results and learning into roadmap and backlog adjustments