Talent.com
Axelon Services Corporation
Field Service SpecialistAxelon Services Corporation • Baton Rouge, LA
No longer accepting applications
Field Service Specialist

Field Service Specialist

Axelon Services Corporation • Baton Rouge, LA
15 days ago
Salary
$30.00 hourly
Job type
  • Temporary
  • Quick Apply
Job description

Field Service Specialist
Pay Rate: $30 per hour - $40 per hour, W2
Location: Baton Rouge, LA
Duration: 12+ Month Contract

Summary:

  • Serves as a key liaison between customers, field service technicians, and internal business teams.
  • Responsible for coordinating field operations and supporting customer relationships.
  • Oversees service technician activities for assigned accounts.
  • Identifies opportunities to enhance customer value through indirect upselling of products and services.

Responsibilities:

  • Serve as the primary point of contact for assigned customer accounts, ensuring a high level of customer satisfaction.
  • Coordinate service delivery and respond to customer inquiries and concerns.
  • Build and maintain positive customer relationships through consistent communication and follow-up.
  • Identify customer needs and communicate potential service, product, or solution opportunities to account managers and commercial teams.
  • Support indirect upselling efforts by promoting value-added services and operational improvements.
  • Coordinate and oversee daily activities of field service technicians assigned to customer accounts.
  • Ensure service schedules, work assignments, and customer requirements are communicated effectively.
  • Monitor service execution and provide support to field personnel to ensure timely and quality service delivery.
  • Assist in resolving operational issues and escalating concerns as appropriate.
  • Maintain service records, reports, and documentation to ensure compliance with business requirements.
  • Contribute to the development and execution of annual operational plans for the department and service team.
  • Assist in implementing operational improvements and process enhancements.
  • Communicate the impact of product, process, or procedural changes to team members and stakeholders.
  • Follow established guidelines, procedures, and contractual requirements to ensure consistent service delivery.
  • Participate in simple project activities and provide coordination support for operational initiatives.
  • Collect customer samples in accordance with established procedures and safety standards.
  • Perform laboratory analysis and testing on collected samples.
  • Document, interpret, and communicate test results accurately to internal teams and customers as required.
  • Maintain laboratory equipment and ensure compliance with quality and safety requirements.
  • Support troubleshooting efforts by providing analytical data and technical observations.
  • Work closely with business unit personnel, field service teams, laboratory staff, and account management teams.
  • Gather, organize, and communicate technical information to support customer and operational needs.
  • Participate in team meetings, performance reviews, and operational planning discussions.
  • Provide guidance and support to field personnel regarding customer expectations and service requirements.

Requirements:

  • Strong customer service skills and operational coordination experience.
  • Hands-on laboratory experience involving sample collection and analysis.
  • Effective communication skills and attention to detail.
  • Ability to work within established processes, procedures, and contractual frameworks.

Preferred Skills:

  • Bachelor's degree in Chemistry or related field preferred but not required if one has strong experience.
Create a job alert for this search

Field Service Specialist • Baton Rouge, LA

Similar jobs

Field Service Technician

Bradley-Morris, Inc.Baton Rouge, LA, United States
Full-time

This company has over 160 years of experience as a processing and packaging machine manufacturer with a global presence in more than 30 countries, rest assured;no day will ever be identical.The cli... Show more

 • Promoted

74D Chemical Operations Specialist

Army National GuardBaton Rouge, LA
Part-time

Join the frontlines to protect against some of the world’s most powerful threats.As a Chemical Operations Specialist for the Army National Guard, you will support the country during natural disaste... Show more

 • Promoted

Sales Representative - Facility Services

Cintas CorporationBaton Rouge, LA, United States
Full-time

Requisition Number: 230726 Job Description Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE's World's Most ... Show more

 • Promoted

MH Inventory Specialist

Advance Auto PartsBaton Rouge, LA, United States
Full-time

Job Description What is an HUB Inventory Specialist? Hub Inventory Specialist is responsible for Hub order fulfillment and Inventory control.The individual in this role should have good knowledge... Show more

 • Promoted

Service Manager Trainee

Pep BoysBaton Rouge, LA, United States
Part-time

A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and custom... Show more

 • Promoted

Environmental Services Department Manager

Healthcare Services GroupBaton Rouge, LA, United States
Full-time

Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.At HCSG, we a... Show more

 • Promoted

Field Service Specialist I

CopelandBaton Rouge, LA, United States
Full-time

About Us** We are a global climate technologies company engineered for sustainability.We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.W... Show more

 • Promoted

Field Service Specialist III

CopelandBaton Rouge, LA, United States
Full-time

About Us** We are a global climate technologies company engineered for sustainability.We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.W... Show more

 • Promoted

Field Service Specialist

Trident ConsultingBaton Rouge, LA, United States
Full-time

Location: Baton Rouge, LA (Onsite) Type of Hire: Contract - W2 Pay Rate: $30/hr - $40/hr on W2 We are seeking a Field Service Coordinator to support customer accounts by coordinating field service ... Show more

 • Promoted

92F Petroleum Supply Specialist

Army National GuardBaton Rouge, LA
Part-time

Fuel is one of the most vital components of the Army National Guard.It’s what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you’ll make sure they’ll never run out.In this pos... Show more

 • Promoted

Field Service Technician

CopelandBaton Rouge, LA, United States
Full-time

About Us** We are a global climate technologies company engineered for sustainability.We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.W... Show more

 • Promoted

Public Assistance Technical Specialists (Reservist On Call)

ICFBaton Rouge, LA, United States
Full-time

Description **ICF's Disaster Management Division** seeks **Disaster Recovery Public Assistance Technical Specialists - Reservist On Call** to join our team.This **ON-CALL position will require... Show more

 • Promoted

Floor Tech

Healthcare Services GroupBaton Rouge, LA, United States
Full-time

Overview Role: Floor Tech Join Healthcare Services Group (HCSG) as a Floor Tech, where you will play a vital role in maintaining the cleanliness and appearance of floors in a long-term care facil... Show more

 • Promoted

SCS Inventory Specialist

DXP EnterprisesPlaquemine, LA, United States
Full-time

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers.Since 1908 DXP has been dedicated to the highest quality of cu... Show more

 • Promoted

Field Service Specialist II

CopelandBaton Rouge, LA, United States
Full-time

About Us** We are a global climate technologies company engineered for sustainability.We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.W... Show more

 • Promoted

Field Service Specialist

Abacus Service CorporationBaton Rouge, LA, United States
Full-time

Exciting Opportunity in Baton Rouge, LA: Join Our Team!.Are you ready to take your career to the next level in the vibrant city of Baton Rouge, LA? We are seeking a dedicated professional to serve ... Show more

 • Promoted

Automotive Service Manager

Express oil changeBaton Rouge, LA, United States
Full-time

Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through exce... Show more

 • Promoted

Field Service Manager

HoneywellBaton Rouge, LA, United States
Permanent

As a Field Service Manager here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers.You will r... Show more

 • Promoted

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.Baton Rouge, LA, US
Full-time

Join a Leader in Home Healthcare.As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to ... Show more

 • Promoted

FEMA - Engineering Specialist

CDM SmithBaton Rouge, LA, United States
Full-time

Company Overview** Check out this video and find out why our team loves to work here! (https://www.Join Us! CDM Smith - where amazing career journeys unfold.Imagine a place committed to offering a... Show more