Aviation Services Supervisor

Symbrant Aviation Services is seeking a results-oriented Supervisor to lead and develop a team of technicians responsible for maintaining mission-critical airport systems at Boston Logan International Airport.The ideal candidate has strong leadership, organization, and analytical skills, ensuring operational reliability through proactive oversight, accountability, and collaboration.About Symbrant AviationSymbrant Aviation Services provides full-service maintenance and operational support for airport systems, including Baggage Handling Systems (BHS), Passenger Boarding Bridges (PBB), Pre-Conditioned Air (PCA) units, and Ground Power Units (GPU). We take pride in maintaining a safe, efficient, and reliable environment for our airline partners and passengers.Position SummaryThe Supervisor serves as the on-shift operational leader responsible for the safety, performance, and reliability of all BHS and PBB systems within Terminal C. Each Supervisor directly oversees a team of 9 mployees and is accountable for ensuring maintenance execution, data accuracy, and adherence to performance standards.Reporting to the Station Manager, this role partners with peer Supervisors and the Inventory/Procurement team to ensure operational continuity across shifts. The Supervisor is expected to lead by example, drive data-informed decisions, and foster a high-performance culture rooted in accountability, communication, and technical excellence.Key ResponsibilitiesOperational Leadership & Team OversightLead, coach, and develop a team of nine technicians, establishing clear performance expectations and ensuring adherence to operational standards.Conduct structured daily shift briefings outlining priorities, safety reminders, and performance targets.Provide ongoing coaching and corrective-action oversight, addressing performance issues promptly and professionally.Ensure all staff maintain compliance with OSHA, airport, and company safety policies.Maintenance Execution & System ReliabilityOversee preventive and corrective maintenance activities for BHS, PBB, PCA, and GPU systems to minimize downtime and extend asset life.Validate that all work orders are accurately documented and closed out within the UpKeep CMMS system, ensuring traceability and accountability.Support troubleshooting efforts, escalate complex issues appropriately, and verify root-cause resolutions are implemented.Data Management & Performance TrackingMonitor key performance indicators (MTBF, response times, and downtime) to identify trends and drive continuous improvement.Review shift data daily to ensure accuracy, completeness, and alignment with operational objectives.Provide concise shift reports to the Station Manager, summarizing performance metrics, incidents, and follow-up actions.Procurement & Resource CoordinationCoordinate directly with the Inventory/Procurement team to initiate part orders, verify accuracy, and ensure timely receipt of materials.Maintain visibility of part usage and stock levels to prevent delays and improve maintenance readinessmunicate material and tool needs in advance of planned maintenance or system outages.Cross-Functional Communication & CollaborationPartner with other Supervisors to ensure seamless hand-offs between shifts and alignment on ongoing maintenance priorities.Collaborate with the Station Manager to identify process gaps and implement operational improvements.Ensure proactive, professional communication with all internal stakeholders - Inventory, Admin, and fellow Supervisors - to sustain efficient 24-hour coverage.QualificationsMinimum 3 years of supervisory or team-lead experience in aviation, industrial maintenance, or facilities operations.Proven ability to lead teams, set expectations, and enforce accountability.Working knowledge of BHS, PBB, PCA, and GPU systems preferred.Strong analytical and communication skills with experience in data-driven reporting.Must be able to obtain and maintain airport security clearance (SIDA badge).OSHA 30 Certification required within 60 days of hire (training provided).Valid driver's license required.Why Join Symbrant AviationCompetitive hourly pay ($35 – $40/hour based on experience)Health, dental, and vision insurance401(k) matchingPaid time off and overtime opportunitiesShifts AvailableA.M. Shift: 6:00 a.m. – 2:30 p.m.Afternoon Shift: 2:00-10:30 p.m.Overnight Shift: 10:00 p.m. – 6:30 a.m.