Role: Blue Yonder Warehouse Management System SDM
Location: Hybrid - Plano, TX
BGV fully cleared for onboarding
W2 Position
| Name | ||
| BY Transportation Management | ||
| BY WMS (Dispatcher) | ||
| Program/Project Management |
Required Skills:
1. BY WMS
2. Project Management
Job Description/ Responsibilities:
Service Delivery Management: Oversee the daily availability, performance, and stability of the Blue Yonder WMS. Ensure all IT service level agreements (SLAs) are met.
Incident & Escalation Management: Lead root-cause analysis and resolve system outages, user bottlenecks, and critical operational escalations
Vendor & Stakeholder Collaboration: Act as the primary liaison between warehouse operations teams, IT support staff, and third-party vendors.
Continuous Improvement: Identify operational pain points and translate them into configuration changes or enhancements using standard Blue Yonder WMS functionalities
Team Leadership & Governance: Manage, mentor, and mentor a team of WMS analysts, super users, and technical leads.
Blue Yonder Warehouse Management System SDM - W2 only • Plano, TX, United States
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