Provider Partnership Liaison

Provider Partnership Liaison

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time.

Position Summary:

The Provider Partnership Liaison is the primary relationship manager for our provider partners and the face of our plan in the local market. This role is dedicated to building strategic alignment and driving provider success through proactive, data-driven engagement. The Provider Partnership Liaison builds trust and influences provider behavior by delivering performance insights, providing education on value-based care initiatives, and serving as a strategic advisor. This position is critical to developing a stable, high-performing network that delivers exceptional, cost-effective care to our members. Success in this role is built on deep, trust-based relationships with our provider partners. Therefore, a core requirement of this position is residence within one of our key markets (IL, KY, AR, or MO) to ensure a consistent and impactful in-market presence.

Job Description:

Primary Responsibilities:

• Develop and foster strong, collaborative partnerships with physician practices and their leadership within an assigned geographic territory.
• Independently analyze provider-specific data to identify performance trends, highlight opportunities for improvement, and present these insights to practice leadership to act as a consultative partner, helping them improve their operational and clinical performance.
• Conduct regular, strategic in-person meetings with provider offices to review performance, introduce new quality and cost-saving programs, and strengthen the partnership.
• Proactively solve complex provider issues by navigating internal departments to ensure timely and effective resolution, preventing downstream abrasion.
• Serve as the primary point of contact for provider education, onboarding, and ongoing strategic support.
• This position requires residence within the assigned market (MO, KY, IL, or AR). Regular travel within the assigned territory is essential to maintain a visible, in-market presence and build critical provider partnerships.

Qualifications

• 3+ years of experience in a provider-facing role such as provider relations, network management, or physician practice management.
• Working knowledge of Medicare Advantage, value-based care concepts, and provider performance metrics.
• Demonstrated ability to build strategic relationships and influence others using data.
• Skilled at problem-solving and navigating complex organizational processes.
• Bachelor's degree in a related field or equivalent experience.
• A high degree of emotional intelligence and the ability to build trust and credibility quickly.

Working Conditions

• While performing the duties of this job, the employee works in normal office working conditions.

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$63,600.00-$84,300.00

Benefits of working at Lumeris

• Medical, Vision and Dental Plans
• Tax-Advantage Savings Accounts (FSA & HSA)
• Life Insurance and Disability Insurance
• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
• Employee Assistance Program
• 401k with company match
• Employee Resource Groups
• Employee Discount Program
• Learning and Development Opportunities
• And much more...

Be part of a team that is changing healthcare!

Location:

Arkansas

Time Type:

Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:

The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.