CLO Loan Agency Client Management

Job Opportunity At U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description

Partners with business development officers to build and maintain strong relationships with corporate trust clients, focusing on maximizing the value of those relationships for both the client and the organization. Collaborate with the loan agency relationship manager to review and onboard new client relationships in accordance with business line policies and account acceptance procedures. Deliver exceptional client service by understanding client needs, anticipating expectations, and responding promptly to both internal and external stakeholders. Proactively identify and address business risks and operational challenges, implementing solutions that strengthen processes and improve efficiency. Coordinate the planning and execution of operational enhancements within the team and support the achievement of revenue, business development, and expense management goals. May also provide training and guidance to team members to help drive performance and meet business objectives. Pertaining to those who are hired to perform Cayman Islands Monetary Authority (CIMA) regulated activities. The candidate may be required to disclose/provide the following during the recruitment process (where not precluded by U.S. Bank recruitment or hiring policies): Membership to professional bodies (if applicable and required for the role), references, and any criminal history, regulatory censure, sanctions, legal proceedings and any other formal censure, discipline or public criticism at the stage of recruitment.

Basic qualifications: Bachelor's degree, or equivalent work experience. Typically five or more years of relevant experience. Preferred skills/experience:

• Thorough knowledge of corporate trust and investment instruments
• Some knowledge of account management, trust operations, project management, and legal regulations
• Ability to resolve complex problems with minimal guidance
• Ability to communicate quickly with clients to resolve client issues and disputes
• Effective interpersonal, verbal, and written communication skills
• Experience in loan agency services or extensive background in corporate loan administration
• Working knowledge of Solvas, Arcaria CE, ACS, WebKYC, CTUO, and Advantage Fee applications

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.