Talent.com
Freshworks
Technical Curriculum DeveloperFreshworks • Boston, Massachusetts, United States
No longer accepting applications
Technical Curriculum Developer

Technical Curriculum Developer

Freshworks • Boston, Massachusetts, United States
30+ days ago
Salary
$110,000.00 yearly
Job type
  • Full-time
Job description

Job Description

Freshworks is looking for a Technical Curriculum Developer to join our growing Revenue Enablement team.

In this role, you'll create engaging technical learning experiences for our Solution Engineers, Professional Services teams, Channel Partners, and other customer-facing technical teams to confidently position, demonstrate, and implement Freshworks solutions.

You'll collaborate closely with Product, Solution Engineering, Professional Services, Product Marketing, Sales, and Subject Matter Experts to translate complex technical concepts into scalable, application-focused learning experiences.

Whether you're designing technical certifications, interactive eLearning, hands-on learning activities, demo guides, or technical playbooks, your work will directly improve technical readiness and customer outcomes.

What You'll Do

  • Design engaging technical learning experiences including eLearning, certifications, simulations, job aids, and learning paths for Solution Engineers, Professional Services, Channel Partners, and other technical customer-facing teams.
  • Partner with Product, Solution Engineering, Professional Services, Product Marketing, and SMEs to translate complex technical concepts into practical, scalable learning.
  • Build technical certifications, readiness programs, and assessments that prepare teams to confidently position, demo, and implement Freshworks solutions.
  • Develop technical enablement assets such as demo guides, playbooks, reference materials, and competitive enablement content.
  • Create modern digital learning experiences using tools like Articulate 360 (Storyline & Rise), multimedia, and interactive learning techniques.
  • Measure learning effectiveness through assessments, learner feedback, and business outcomes, continuously improving programs based on data.


Qualifications

  • 5-8 years designing technical learning curriculum, or enablement programs in a SaaS or technology company
  • Experience creating learning for technical customer-facing audiences such as Solution Engineering, Professional Services, Customer Success, Partner Enablement, or Customer Education
  • Ability to translate complex technical concepts into engaging digital learning experiences
  • Experience developing eLearning using Articulate 360 (Storyline & Rise) or similar authoring tools
  • Strong instructional design, technical writing, and stakeholder management skills
  • Familiarity with SaaS platforms, integrations, APIs, or enterprise software
  • Experience designing technical certifications or assessments is a plus
  • Experience with AI-powered learning tools or content creation is a plus



Additional Information

This is a hybrid role with in-office expectations of 3 days/ week (Tuesday - Thursday) from our Downtown Boston office.

The annual base salary range for this position is $110,000 - $142,000. This role is also eligible for a target bonus.

Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.

Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Create a job alert for this search

Technical Curriculum Developer • Boston, Massachusetts, United States

Similar jobs

Technical Project Manager/Scrum Master

Software Technology, Inc.Boston, MA, United States
Full-time

Technical Project Manager/Scrum Master.Our client is undertaking a bold digital transformation.The Technical Project Manager/Scrum Master is responsible for collaborating with their respective Prod... Show more

 • Promoted

Technical Project Manager

Womble Bond DickinsonBoston, MA, United States
Full-time

Womble Bond Dickinson (US) LLP is seeking a Technical Project Manager for any of our Womble locations.The Technical Project Manager owns intake, discovery, and delivery coordination across the port... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiBrockton, MA, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more

 • Promoted

Technical Program Lead

Walden RoboticsCambridge, MA, United States
Full-time

We're seeking a Technical Program Lead to drive execution and coordination across the entire engineering organization.You will report directly to the CTO, Ben Burchfiel, and operate as a force mult... Show more

 • Promoted

Technical Project Leader - Ludlow, MA

SercoCambridge, MA, United States
Full-time +1

Position Description & QualificationsIf you seek a rewarding, high profile and challenging position supporting projects, Serco has a great opportunity for you!As the Technical Project Leader, y... Show more

 • Promoted

Technical Writer (Hybrid / Remote)

ComriseAndover, MA, United States
Remote
Full-time

Location :Newton, MA (Hybrid or 90% Remote - open to nearby states NH, VT, and ME)Duration :12-month ContractPay Rate :$65-$100 / hour on W2 (negotiable depending on experience)Hours :9AM to 5PMSum... Show more

 • Promoted

AEM Digital Trainer

Ecom IndustriesBoston, MA, United States
Full-time

This person will provide support in roll out, change management, documentation, owning to maintain and support Governance Confluence space.The team needs someone who can develop intuitive training ... Show more

 • Promoted

Tech Lead TECHM-JOB-30318

Keylent, Inc.Braintree, MA, United States
Full-time

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.Lea... Show more

 • Promoted

Contractor, Technical Recruiter

Lila SciencesCambridge, MA, United States
Full-time

Technical Recruiter (Contract).We're seeking an experienced Technical Recruiter (Contract) to support hiring across our Autonomous Science Platform (ASP) organization.This recruiter will lead full-... Show more

 • Promoted

Clinical Content Developer - Medicaid - Remote

Massachusetts StaffingBoston, MA, United States
Remote
Full-time

Clinical Content DeveloperOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve ... Show more

 • Promoted

Technical Lead Remote (Web3)

Turnblock.ioBoston, MA, United States
Remote
Full-time

Job DescriptionJob DescriptionSoftware Engineering Team Lead (Remote)Our client is at the forefront of crypto's cutting-edge technology, and we're seeking an experienced engineering leader to join ... Show more

 • Promoted

2026 Create & Learn Computer Science Workshop Facilitator (Morehouse)

Smash IncBoston, MA, United States
Full-time

Computer Science Workshop FacilitatorAt SMASH, we aim to build a strong STEM workforce through academic learning and experiential engagement for high school and college students.We empower dedicate... Show more

 • Promoted

Instructional Design Team Lead (Contract, Remote)

INFUSEBoston, MA, United States
Remote
Full-time

Job DescriptionJob DescriptionOUR HIRING PROCESS :We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every h... Show more

 • Promoted

Travel CT Tech in Lawrence, MA

AlliedTravelCareersLawrence, MA, US
Full-time +1

Competitive weekly pay (inquire for details).AlliedTravelCareers is working with Health Advocates Network to find a qualified CT Tech in Lawrence, Massachusetts, 01841!.Comprehensive health, prescr... Show more

 • Promoted

Online Consumer Research Participant

GL IncTaunton, Massachusetts
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Technical Project Manager

Apex SystemsQuincy, MA, United States
Full-time

Senior Project Manager / Senior Scrum Master.We are seeking a seasoned Senior Project Manager / Senior Scrum Master to join its Retail PMO organization.This individual will lead multiple mid-sized ... Show more

 • Promoted

Digital Technology Product Owner, US HCP Experience

argenxBoston, MA, United States
Full-time

Digital Technology (DT) Product Owner - US HCP Experience.Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back.Argenx is preparing for multi-d... Show more

 • Promoted

Job Developer

American Training IncAndover, MA, United States
Full-time

American Training is seeking a full-time Job Developer to actively pursue, procure, and maintain employment and volunteer opportunities for Guests through liaison work with local businesses and org... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausNewburyport, MA, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Information Technology Professional

US NavyNewburyport, MA, US
Full-time

Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Show more