Talent.com
Advanced Commercial Group, Inc.
IT SpecialistAdvanced Commercial Group, Inc. • Atlanta, GA, US
No longer accepting applications
IT Specialist

IT Specialist

Advanced Commercial Group, Inc. • Atlanta, GA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

We are seeking an IT Specialist to own key aspects of the day-to-day hardware, software, and technology services that keep ACG running.

This role serves as the hands-on technical resource employees rely on for end-user support, mobile device management, hardware deployment, and coordination with our Managed Service Provider (MSP).

This position works closely with our outsourced MSP, which manages security monitoring, infrastructure administration, and system maintenance, as well as our remote account provisioning team that supports SaaS applications and carrier coordination.

As our internal IT resource, you will own execution, drive continuous improvement, and help ensure technology supports our growing business.

This is a hybrid position based out of our Atlanta headquarters.

While remote work flexibility is available, we are seeking someone who enjoys working in a collaborative office environment and maintaining a regular on-site presence.

Key Responsibilities:

  • Mobile Fleet Management ● Manage the complete lifecycle of company-issued iPhones, including deployment, replacements, repairs, and retirement. ● Administer Apple Business Manager, Jamf Now, and Apple Volume Purchasing. ● Coordinate warranty claims, repairs, carrier services, and inventory management. ● Maintain the company's iPhone Lifecycle Ledger and device inventory.

Endpoint & End User Support:

  • ● Coordinate laptop deployment for Windows and Mac devices. ● Procure, install, and support monitors, docking stations, printers, scanners, and other peripherals. ● Provide deskside and help desk support for office employees and troubleshoot day-to-day technology issues. ● Maintain a clean and organized hardware inventory and spare device pool.

Network & Infrastructure Support:

  • ●Perform first-level troubleshooting for firewalls, switches, wireless access points, internet connectivity, and network hardware. ● Coordinate with internet service providers, vendors, and the Managed Service Provider to resolve technical issues. ● Serve as ACG's on-site technical resource for projects requiring hands-on support.

Systems Administration & Projects:

  • ● Support administration of Google Workspace, 1Password, multi-factor authentication, and other business applications. ● Coordinate user onboarding and offboarding with internal teams and external providers. ● Assist with technology initiatives, including Microsoft 365 migration, single sign-on implementation, and automation projects. ● Maintain accurate IT documentation, standard operating procedures, and asset records.

Qualifications:

  • ● 3+ years of hands-on IT support, endpoint administration, or Managed Service Provider (MSP) experience. ● Experience administering Apple devices through a Mobile Device Management (MDM) platform, with Jamf preferred. ● Experience with Apple Business Manager, Google Workspace, Windows endpoint support, and multi-factor authentication. ● Working knowledge of small office networking, including firewalls, managed switches, and wireless access points. ● Strong organizational skills with the ability to document processes and maintain accurate records. ● Excellent customer service, communication, and problem-solving skills. ● Ability to prioritize work independently in a fast-paced environment. ● Based in the Atlanta metro area with the ability to maintain a regular on-site presence.

Preferred Qualifications:

  • ● Bachelor's degree or Associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred (not required). ● Jamf certification or Apple Certified IT Professional / Apple Certified Support Professional. ● Experience supporting a Google Workspace to Microsoft 365 migration. ● Experience with Entra ID, Okta, or other single sign-on platforms. ● CompTIA A+, Network+, or equivalent certification. ● Experience with WatchGuard firewalls and Ubiquiti UniFi networking equipment. ● Previous experience supporting a field service, construction, or skilled trades organization.
  • Powered by JazzHR
Create a job alert for this search

IT Specialist • Atlanta, GA, US

Similar jobs

z/TPF Specialist (Remote) (Atlanta)

PurisolveAtlanta, GA, United States
Remote
Full-time

TPF Specialist to join our team! In this role, you will support the installation, customization, performance, and maintenance of enterprise server system software and hardware for the IBM z/TPF Ope... Show more

 • Promoted

Compliance Support Specialist

Graham and Associates IncTucker, GA, United States
Full-time

The Compliance Support Specialist provides program support for wastewater Consent Decree compliance activities by tracking the lifecycle of Sanitary Sewer Overflows (SSOs), coordinating activities ... Show more

 • Promoted

Sr IT Manager - Infrastructure, Platforms & Coveo

HoneywellAtlanta, GA, United States
Full-time

We are seeking a highly experienced Senior IT Manager to lead our infrastructure and platforms team.This role will be responsible for managing, supporting and optimizing our diverse cloud platforms... Show more

 • Promoted

IT Manager

IntersourcesAtlanta, GA, United States
Full-time

The Client seeks an IT Manager to perform Process & Governance Oversight and ensure all project requests comply with internal IT governance frameworks, security protocols, and regulatory standards.... Show more

 • Promoted

IT Support Specialist 1 (Remote)

Nanosoft ConsultingAtlanta, GA, United States
Remote
Full-time

About the job IT Support Specialist 1 (Remote)Nanosoft Consulting desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests.Contacts users ... Show more

 • Promoted

Information Technology Professional (IT Support)

U.S. NavyForest Park, GA, United States
Full-time

Job Title :Information Technology Professional (IT/CTN/IS) Category / Component :Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialist... Show more

 • Promoted

Senior IT Financial Systems Manager

SaiaAlpharetta, GA, United States
Full-time

Senior Financial Systems Manager.Saia is a different kind of logistics and transportation company.You'll see it in our commitment to our people, customers, and community.You'll feel it in the suppo... Show more

 • Promoted

IT Business Analyst

Central Business Solutions, IncAtlanta, GA, United States
Full-time

Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.The selected candidate must be a U.Local candidate... Show more

 • Promoted

Data Center Inventory & Asset Lead

ExperisFayetteville, GA, United States
Full-time

Data Center Inventory & Asset Lead.Our client, a leading organization in the technology and data center industry, is seeking a Data Center Inventory & Asset Lead to join their team.As a Data Center... Show more

 • Promoted

Associate IT Provisioning Specialist

PulteGroupAtlanta, GA, United States
Full-time

Associate IT Provisioning Specialist.Build a career that builds your future with PulteGroup! Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired ... Show more

 • Promoted

Senior IT Delivery Manager, Financial Systems

ManhattanAtlanta, GA, United States
Full-time

Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices.In the warehouse, on the road and in the store, we make what was once impossible, possible... Show more

 • Promoted

IT Operations Specialist - Level 2

DEPLOYAtlanta, Georgia, United States
Full-time
Quick Apply

Job Title: IT Operations Specialist – Level 2Reports to: IT Operations Manager.The IT Operations Specialist – Level 2 plays a key technical role in driving efficiency, automation, and reliability a... Show more

IT Infrastructure Team Leader

Southern CompanyAtlanta, GA, United States
Full-time

IT Infrastructure Team LeadJob SummaryThe Team Lead will provide leadership and direction to a team of technical staff responsible for maintaining and supporting critical technology systems focused... Show more

 • Promoted

ERO Compliance Specialist I-III

Georgia Transmission CorporationTucker, GA, United States
Full-time

ERO Compliance Specialist I-III.With the assistance of management, lead the development, implementation, and oversight of the Operations and Maintenance business unit compliance program for Electri... Show more

 • Promoted

IT Enterprise Bus Anlyst 2

SamprasoftAtlanta, GA, United States
Full-time

Our client is a state organization dedicated to help build strong, vibrant communities.Client offers a fast paced, challenging and dynamic environment and we expect a dedicated, service oriented an... Show more

 • Promoted

M&A I&D IT Manager

DeloitteAtlanta, GA, United States
Full-time

This position is aligned with the Core Talent Model.Deloitte is committed to providing reasonable accommodations for people with disabilities.If you require a reasonable accommodation to participat... Show more

 • Promoted

Head of IT

SanityAtlanta, GA, United States
Full-time

Head Of ItLocation:Remote in the US or Canada, frequent travel to San Francisco needed Reports to:SVP of Engineering Team:You'll manage an IT Operations Engineer, with scope to grow the team as nee... Show more

 • Promoted

Sr It Risk Manager - 18981

Professional RecruitersAtlanta, GA, United States
Full-time

IT Risk Manager will play a key role in the ongoing technology transformation journey of the Bank.This position will be responsible for overall assurance of the compliance of enterprise platforms w... Show more

 • Promoted

Manager, Retail IT Solutions

GoTo FoodsAtlanta, GA, United States
Full-time

The manager of store technology is responsible for leading the team that maintains, governs, and deploys menu data across point of sale, olo, backoffice, digital, catering and other integrated syst... Show more

 • Promoted

The VP of Global IT QA

RIT SolutionsAlpharetta, GA, United States
Full-time

The VP of Global IT QA will provide leadership, strategy & direction with an overall accountability for IT Quality Assurance teams across all Centralized QA functions.This includes overseeing multi... Show more