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Stanley Black & Decker, Inc.
Operations AnalystStanley Black & Decker, Inc. • Remote, Maryland, United States
No longer accepting applications
Operations Analyst

Operations Analyst

Stanley Black & Decker, Inc. • Remote, Maryland, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Designing and implementing standard operating procedures (SOPs) to improve productivity across the division.
  • Supporting the planning and execution of projects and strategic initiatives.
  • Delivering training and guidance to team members on operational processes and best practices.
  • Developing and maintaining efficient workflows to support operational outcomes and informed decision-making.
  • Enhancing internal and partner training programs by refining procedures, tools, and best practices.
  • Conducting financial analysis and preparing regular reports.
  • Managing and optimizing order processing and fulfillment.

Requirements:

  • 3–5 years of experience in customer service or operations roles.
  • Excellent verbal and written communication skills, with the ability to lead meetings and deliver presentations.
  • Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with Power BI.
  • Experience with SAP/TCIC systems.
  • Strong analytical skills to identify process gaps and drive improvements.
  • Willingness to travel up to 20% as required.

Benefits:

  • Medical, dental, life, vision, wellness program, disability
  • 401(k)
  • Employee Stock Purchase Plan
  • Paid time off
  • Tuition reimbursement
  • Discounts on Stanley Black & Decker tools and other partner programs
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Operations Analyst • Remote, Maryland, United States

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