Marketing Coordinator, Programs & Ops

Marketing Coordinator, Programs & Ops

AssemblyAI builds the best-in-class Voice AI models powering the next generation of voice applications. Our models serve 600M+ inference calls monthly, process 1M+ hours of audio daily, and power 2 billion+ end-user experiences. The Voice AI space is at an inflection point; we're looking for folks truly excited to join a small team and help define the future of the industry.

We are one of the most capital-efficient AI companies on the planet - with under 100 people generating roughly $500K ARR per employee, we sit among the top 5 most revenue-dense teams within the fastest-growing AI companies today. That's not an accident; it's a deliberate choice to stay lean, move fast, and give every person on the team outsized ownership and impact. With thousands of customers including Granola, Fireflies, Figure AI, and CallRail, the company has real scale - processing over 2 million hours of audio daily and handling more than 1 million API calls every day. This is a rare growth-stage opportunity where the business is proven and the trajectory is steep, but the team is still small enough that your fingerprints are on everything.

If you've ever felt buried under layers of bureaucracy, starved of real ownership, or frustrated watching your work disappear into a slow-moving org, AssemblyAI is built differently. The company operates as a true meritocracy, with no heavy planning or approval processes and no gatekeeping on the tools or information you need. For anyone who genuinely cares about voice AI, not as a trend to chase, but as a technology to build, this is the place where the most interesting problems at the most interesting scale are being solved by a team small enough that you'll actually know everyone's name.

We're committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply!

About the Role

We're looking for a Marketing Coordinator to join our San Francisco Office. This is a high-execution, broad-scope role for someone who is organized and ambitious, loves being in the room when things happen, and finds genuine satisfaction in making complex logistics look effortless. You'll be responsible for field marketing, community, campaign execution, and light office coordination. This is a role for someone who wants to become a strong marketing operator: the kind of person who can take a clear direction and turn it into reliable, organized action.

Why This Role Exists

We've opened a San Francisco office to strengthen our presence in the Voice AI market by expanding our field marketing programs. Sponsoring (and building campaigns around) third-party events, crafting executive dinners and experiences, and hosting community meetups are core to how we build relationships and awareness in our marketand we've reached the point where we need additional execution support on the ground in SF to get even more programs off the ground.

This role is a force multiplier for the marketing team. It will free up capacity to run a higher volume of events, grow our local community presence, and add execution support across campaigns and operations.

What You'll Do

Community & Meetup Support

• Help coordinate local community meetups and lighter-weight activations in San Francisco
• Own invite management, RSVP tracking, reminders, venue coordination, materials prep, and post-event follow-up
• Support relationship-building with community members, local partners, creators, and attendees
• Help make SF-based community motions more consistent and easier to run at volume
• Be physically present at events to support setup, registration, and on-the-ground execution

Campaign & Marketing Operations Support

• Support email campaign executionincluding list coordination, QA, asset organization, and execution follow-through
• Contribute to recurring campaign workflows that keep marketing programs running smoothly and consistently
• Assist with campaign setup and tracking across event, lifecycle, community, and brand work
• Learn marketing tools like Iterable (or similar) and contribute to process improvement over time

San Francisco Office Coordination (~10% of role)

• Help get our SF office environment set up and running smoothly
• Coordinate ongoing office needssupplies, organization, vendor relationships, and light upkeep
• Be the in-person connective tissue for our SF presence, especially during team visits and hosted events

Cross-Functional Collaboration

• Work with field marketing, growth, lifecycle, community, and brand teammates to keep projects moving
• Bring structure and follow-through to ambiguous situationsflag blockers, close loops, keep stakeholders informed
• Operate comfortably in an environment where priorities move quickly and clear direction matters

Must-Have Qualifications

• 13 years of experience in a marketing, events, or operations role (internships and contract work count)
• Strong organizational skillsyou track tasks, details, and timelines without dropping things
• Clear, confident written and verbal communication; you can coordinate across multiple stakeholders without friction
• Comfort operating in a fast-moving environment with shifting priorities
• Based in San Francisco; comfortable being in-person regularly
• Fluent with AI tools in your day-to-day workyou use them to work faster and smarter, not as a crutch
• Proactive communicator who flags issues early and closes the loop without being asked

Nice-to-Have Qualifications

• Experience supporting events, field marketing, or community programs
• Familiarity with tools like Iterable, Luma, looker
• Experience at a startup or high-growth tech company
• Exposure to email marketing operations, campaign coordination, or lifecycle programs
• Background in community coordination, developer events, or brand activations
• Experience in AI/ML, voice tech, or developer-facing products (a genuine plus, not a requirement)

What Success Looks Like

30 Days

• You've met every marketer on the team and understand the portfolio of events, campaigns, and programs we run
• You've taken ownership of at least one active event or logistics initiative and are driving it forward
• You're oriented in our key tools and have a clear read on where you can add the most immediate value
• You've assessed the SF office situation and have a plan for any setup or coordination needs
• You've started learning the details of our product marketing and positioning

60 Days

• You're operating with minimal oversight on logistics for multiple ancillary or third-party eventstimelines, vendor comms, shipping, and materials run through you
• You've executed at least one SF-based event or meetup and gathered learnings for the next one
• You're contributing to campaign execution support and have started learning our email and lifecycle tools

90 Days

• You're a reliable, trusted operator for field marketing execution
• You've identified at least one process gap and proposed an improvement
• You're building real relationships with vendors, venues, and community contacts in San Francisco

Pay Transparency:

AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer.

Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience levelin those