Commercial Maintenance Manager

Commercial Maintenance Manager

The Commercial Maintenance Manager is responsible for overseeing the operation, maintenance, repair, and continuous improvement of commercial properties and facility systems. This role ensures that all building systems, equipment, grounds, and infrastructure are maintained in a safe, efficient, and cost-effective manner while delivering exceptional service to tenants, customers, and stakeholders. The Manager leads maintenance operations, coordinates vendors and contractors, manages preventative maintenance programs, and responds to emergency situations as needed.

Essential Duties and Responsibilities

Facility Operations & Maintenance

• Oversee the daily operation, maintenance, troubleshooting, and repair of commercial buildings, industrial systems, vehicles, grounds, and maintenance equipment.
• Ensure the reliable operation of all building systems, including HVAC, plumbing, electrical, mechanical, fire/life safety, and building automation systems.
• Develop, implement, and manage preventative and predictive maintenance programs to maximize equipment performance and lifecycle.
• Monitor building conditions and conduct routine inspections to identify deficiencies, safety concerns, and opportunities for operational improvements.
• Coordinate repairs and maintenance activities for building systems, including:
  • HVAC equipment
  • Plumbing systems
  • Electrical systems
  • Roofing and drainage systems
  • Fire and life safety systems
  • Packaging and material handling equipment
  • Grounds and landscape equipment
  • Kitchen and breakroom equipment
• Oversee installation, upgrades, and modifications to building equipment and systems.
• Manage building appearance and integrity, including repairs to walls, ceilings, flooring, doors, finishes, and other building components.

Leadership & Team Management

• Lead, train, develop, and supervise maintenance personnel and contractors to ensure high-quality service delivery and compliance with safety standards.
• Establish work priorities and assign maintenance responsibilities to maximize efficiency and customer satisfaction.
• Promote a culture of accountability, continuous improvement, and workplace safety.
• Provide coaching and performance feedback to maintenance staff.

Vendor & Contractor Management

• Coordinate and oversee third-party contractors and service providers.
• Review contractor performance to ensure compliance with project specifications, safety requirements, and service-level expectations.
• Assist with soliciting bids, reviewing proposals, and managing service agreements.

Financial & Operational Management

• Support annual budgeting and capital planning processes.
• Monitor maintenance expenditures and identify cost-saving opportunities without compromising service quality.
• Evaluate maintenance operations and recommend process improvements, equipment upgrades, and energy-efficiency initiatives.
• Maintain accurate maintenance records, work orders, inspections, and compliance documentation.

Safety & Compliance

• Ensure compliance with all applicable federal, state, and local regulations, building codes, and company policies.
• Maintain and oversee fire and life safety systems, including fire alarm systems, fire pumps, and related equipment.
• Conduct safety inspections and ensure corrective actions are promptly implemented.
• Complete all required company safety training and ensure team compliance with safety protocols.
• Respond to emergency situations and coordinate recovery efforts to minimize operational disruption.

Technology & Administrative Responsibilities

• Utilize computerized maintenance management systems (CMMS), building automation systems (BAS), and other property management technologies.
• Generate maintenance reports and track key performance indicators.
• Proficiently use Microsoft Office applications, mobile devices, tablets, and web-based management systems.

Key Competencies

• Leadership and Team Development
• Technical Expertise
• Strategic Problem Solving
• Customer Service Orientation
• Project Management
• Communication Skills
• Financial Acumen
• Initiative and Accountability
• Flexibility and Adaptability
• Multi-Tasking and Prioritization
• Sense of Urgency
• Attention to Detail

Education and Experience

Required

• High School Diploma or GED equivalent.
• Minimum of 5 years of facility maintenance experience in a commercial property, industrial, healthcare, retail, or related environment.
• Minimum of 2 years of leadership, supervisory, or team lead experience.
• Experience managing multiple building systems, maintenance projects, and vendor relationships.

Preferred

• Associate degree or technical certification in Facilities Management, HVAC, Electrical Systems, Mechanical Systems, or a related field.
• Professional certifications such as:
  • EPA Universal Certification
  • HVAC Certification
  • SMA, FMA, or CFM designation
  • OSHA Training Certification

Additional Qualifications

• Technical, vocational, or hands-on experience in one or more of the following disciplines:
  • HVAC
  • Electrical
  • Mechanical Systems
  • Process Controls
  • Mechanical Power Transmission
  • Plumbing
  • Carpentry
  • Painting
  • Engine Repair
• Valid driver's license with acceptable driving record.
• Proficiency in Microsoft Outlook, Excel, Word, and maintenance management software.
• Strong understanding of preventative maintenance programs and building systems operations.

Work Environment

This position operates in a combination of commercial property, maintenance, and office environments. The role may require working indoors and outdoors in varying weather conditions and exposure to mechanical equipment, noise, and active construction or maintenance areas.

The position may require after-hours support, overtime, emergency response, on-call rotations, and occasional shift work to support operational needs.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position.

• Frequently walk, stand, climb stairs, ladders, and access mechanical spaces.
• Regularly lift, carry, push, and pull materials and equipment up to 50 pounds.
• Frequently bend, kneel, crouch, reach, and work in confined spaces.
• Operate tools, machinery, and computer equipment.
• Communicate effectively with employees, vendors, tenants, and customers.
• Ability to respond to emergency situations requiring extended periods of physical activity.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $34.00 - $40.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if