Client Leadership & Relationship Management
Function as the single accountable executive for the client relationship within the market, and collaborating with the broader Newmark executive team
Establish and maintain a regular communication cadence (weekly status calls, written progress reports, milestone updates) with the client
Set the tone and standard for client service delivery across all internal teams supporting the portfolio
Anticipate client needs and proactively bring solutions before issues escalate
Team Leadership & Coordination
Lead, direct, and support cross-functional teams including property managers, building engineers, accounting, and leasing coordinators assigned to the client's portfolio
Hold team members accountable to performance standards, deliverable timelines, and client expectations
Serve as the internal escalation point for complex operational, financial, or tenant issues before they reach the client
Foster collaboration across disciplines to ensure a unified, seamless service experience
Onboarding Oversight
Direct the onboarding of the client and their portfolio of assets onto our platform, delegating workstreams to the appropriate internal teams while maintaining oversight of the overall timeline
Collaborate across accounting, engineering, IT, and operations to keep onboarding on track
Ensure the client experiences a coordinated, high-touch transition with clear communication at every milestone
Oversee the recruitment, onboarding, and orientation of new team members assigned to the client's portfolio, ensuring staff are fully trained on platform tools, client protocols, and service standards
Validate that platform configuration, data migration, and team readiness meet client expectations prior to go-live
Performance & Accountability
Establish KPIs and service level expectations for teams managing the client's portfolio
Review and approve all client-facing reporting financial packages, operational summaries, and capital plans before delivery
Conduct regular internal performance reviews and address gaps in team execution
Monitor portfolio-wide trends and flag risks to both the client and internal leadership
Qualifications
710+ years of experience in commercial real estate business development, brokerage, asset/property management sales, or related field
Established network of relationships within the target market's commercial real estate community
Strong understanding of commercial property management operations, financials, and service delivery
Excellent written and verbal communication, negotiation, and executive-presence presentation skills
Bachelor's degree in Business, Real Estate, Finance, or related field
Active real estate license
Salary Range Language
The expected base salary for this position ranges from $245,000 to $250,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
Working Conditions: Normal working conditions with the absence of disagreeable elements.
Note : The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
About Us
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform's global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended March 31, 2026, Newmark generated revenues of more than $3.4 billion. As of March 31, 2026, Newmark and its business partners together operated from over 185 offices with more than 9,600 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.
Job Info
Job Identification 249234
Posting Date 07/10/2026, 04:50 PM
Locations Chicago, IL, United States
Job Schedule Full time
Job Shift Day