Accounts Receivable Collections Specialist

Purpose of the role

The Accounts Receivable Collections Specialist will manage the collection of outstanding payments, monitors customer accounts, and ensures accurate financial records while maintaining professional client relationships.

Key Responsibilities:

• Monitor and manage accounts receivable: Track outstanding invoices, review aging reports, and identify overdue accounts to ensure timely collection of payments.
• Collections and customer communication: Contact customers regarding overdue payments, negotiate payment plans, resolve billing disputes, and maintain professional communication to preserve client relationships.
• Invoice and payment processing: Generate and distribute accurate invoices, process payments via checks, credit cards, or electronic transfers, and reconcile accounts to ensure proper application of funds.
• Reporting and analysis: Prepare accounts receivable reports, analyze trends, and provide management with insights on collection performance, cash flow, and outstanding balances.
• Collaboration with internal teams: Work closely with sales, finance, and customer service teams to resolve discrepancies, improve collection processes, and support month-end or year-end closing procedures.
• Compliance and record-keeping: Maintain accurate records of customer contacts, payments, and collection activities, ensuring adherence to company policies and contract terms.

Required Skills and Qualifications:

• Education: Associate degree in Accounting, Finance, Business Administration, or 3+ years’ experience in a similar role.
• Experience: Prior experience in accounts receivable, collections, or financial operations is required.
• Technical skills: Proficiency with accounting software, ERP systems, and Microsoft Office Suite; familiarity with AR automation tools is preferred.
• Analytical and organizational skills: Ability to analyze financial data, track payments, and manage multiple accounts efficiently.
• Communication and interpersonal skills: Strong verbal and written communication to interact effectively with clients and internal teams.
• Problem-solving: Capability to resolve billing disputes, negotiate payment arrangements, and implement process improvements.

Work Environment:

The Accounts Receivable Collections Specialist will work in office and report to the Facility Manager.

About the organization:

The SK AeroSafety group (www.skaerosafetygroup.com), is a group of companies that specializes in the repair and overhaul of aircraft safety components. The group has locations in the United States, the United Kingdom, the Netherlands, Dubai and Malaysia, and Australia with 300+ employees and has an annual revenue more than $100m.The group services customers worldwide and has an autonomous growth of around 20% each year in the past 5 years.

Our Purpose:
“Keeping Aviation Safe.”

Our Mission:
“As One Team we deliver exceptional support to the aviation industry through a global network. Providing consistent quality, proximity, best-in-class turn around times and excellent service. Helping customers worldwide maintain safety and reliability at all times.”

Our Vision:
“To be the best group of companies that specialize in the repair of safety and interior aircraft components for the global aviation market.”

About SafeTech:

SafeTech USA, Inc., is a business unit of SK AeroSafety Group. At SafeTech, we support the aviation community with Maintenance, Repair and Overhaul services for aviation safety and survival equipment. SafeTech USA is the industry leader in the service, repair, and certification of safety equipment for all types of aircraft. Founded in 1984, the company operates across the USA through a network of regional support centers located in Houston, Dallas, Atlanta, Indianapolis, Miami, Los Angeles, Phoenix, and Ridgeland SC (near Savannah) Our mission is to provide the best support possible for our customers in the Aviation industry. Guided by our five core values, we strive for excellence and sustainable growth through superior customer service, quality, and commitment. Our goal is to become the market leader of companies that specialize in the repair of aircraft safety components for the commercial aviation aftermarket. We help keep aviation safe. Over the years, SafeTech has developed strong relationships with original equipment manufacturers, as well as after-market parts and service establishments, in an effort to provide the most complete, accurate, cost effective and timely service available in the industry. Learn more about SafeTech USA at http://www.safetech-usa.com.