Talent.com
Sidney Federal Credit Union
Virtual Branch Services Specialist 2Sidney Federal Credit Union • Cicero, US
No longer accepting applications
Virtual Branch Services Specialist 2

Virtual Branch Services Specialist 2

Sidney Federal Credit Union • Cicero, US
17 days ago
Job type
  • Full-time
Job description

Remotely assist members and potential members in processing an array of transactions, multiple chat interactions, and consultative video sessions with a high level of visual and verbal member contact and professionalism. Process new account opening, funding, and pulling credit to identify cross-sell opportunities via Meridian Link applications. This includes follow-up communications with potential new members for completion of new account and credit opportunity review within the expected timeframe. Interview members applying for all loan types via multiple communication channels and reviewing documentation for submission to underwriting. Review credit reports with members and processes approved loans, explain policies and procedures to members including repayment, calculation of payments, and services. Collect appropriate signed documents from the members and fund the loans. Provide members with information and direction regarding their account status, payment requests, and rights and obligations associated with their account(s). Including but not limited to, setting up one-time or recurring loan payments, Online Banking, Remote Deposit Capture, ACH transactions. Answer and provide friendly service to members while on the Interactive Teller Machine. This includes but is not limited to cashing checks, taking loan payments, performing transfers, depositing funds, and withdrawing funds. Identify cross-sell opportunities and cross-sell services to members. Determine and mitigate fraud through Meridian Link, chat, secure messages, email, and any avenue that reaches the Virtual Branch. Respond to member inquiries received via a secured message queue and outlook web. Manage member requests and provide them with the most accurate information. Stay current with credit union policies, procedures, and product offerings. Represent the Virtual Branch as appropriate in its relationships with members, miscellaneous businesses and other financial institutions and similar groups along with periodic assistance with Contact Center calls when needed. Maintain a positive attitude among department members, with emphasis on commitment, cooperation within the department, cooperation with other departments, and dedication. Performs other job-related duties as assigned.
Create a job alert for this search

Virtual Branch Services Specialist 2 • Cicero, US

Similar jobs

Assistant Branch Manager

Regional FinanceTinley Park, IL, United States
Full-time

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members.Not only are we serious about growth, but we are al... Show more

 • Promoted

Trading Operations Specialist

1872 ConsultingChicago, IL, United States
Full-time

Associate Portfolio Implementation Specialist.Chicago Loop Onsite M-Th, Friday Remote.The Portfolio Implementation (PI) department resides within Front Office Operations and is responsible for ca... Show more

 • Promoted

Manager - Global Business Services (GBS) - Strategy

DeloitteChicago, IL, United States
Full-time

Deloitte is committed to providing reasonable accommodations for people with disabilities.If you require a reasonable accommodation to participate in the recruiting process, please direct your inqu... Show more

 • Promoted

Director, Client Services

CarsChicago, IL, United States
Full-time

Director, Client Services, Regions.At Cars Commerce, we're fanatical about simplifying everything about car buying and selling.We do right by our customers and consumers to better connect the indus... Show more

 • Promoted

Branch Manager

Northwest Respiratory ServicesTinley Park, IL, United States
Full-time

Salary Level Management Position Type Full Time Job Shift Day Travel Percentage Up to 50% Category Service Technician.Northwest Respiratory Services is a leading provider of oxygen and respiratory ... Show more

 • Promoted

Portfolio Relationship Manager - Data Centers

Associated BankChicago, IL, United States
Full-time

Portfolio Relationship Manager.At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.If you thrive ... Show more

 • Promoted

Assistant Branch Manager

Herc HoldingsChicago, IL, United States
Full-time

Assists with management of branch to ensure equipment rental and sales services are executed in the most effective manner with high quality standards, identifies area of maintaining and improving i... Show more

 • Promoted

Treasury Services Specialist

Allied Benefit SystemsChicago, IL, United States
Full-time

Hourly Position Type Full Time Category Accounting & Finance.The Treasury Services Specialist is the subject matter expert concerning the daily Treasury Services processes.This role will perform ty... Show more

 • Promoted

VP, Services Delivery (Partnerships), North America

DayforceChicago, IL, United States
Full-time

Vice President, Services Delivery (Partnerships), North America.The Vice President, Services Delivery (Partnerships), North America is accountable for scaling, optimizing, and operationalizing Dayf... Show more

 • Promoted

VP of Sales (Remote)

Talent Wave AssociatesChicago, IL, United States
Remote
Full-time

Strategic Leader For Healthcare Enterprise Sales.This role is crucial for scaling our client's enterprise sales operations in the healthcare sector.You'll lead strategic initiatives to expand partn... Show more

 • Promoted

Business Operations Specialist

NOCDChicago, IL, United States
Full-time

Business Operations Specialist.As part of the expansion efforts, the company is looking for Business Operations Specialists who can work alongside the company's leadership team to end the mental he... Show more

 • Promoted

Sr Client Service Specialist

CIBCChicago, IL, United States
Full-time

Client Service SpecialistAs a member of the Commercial banking team, you will be an integral component of Commercial Banking/Healthcare and part of a team of specialized professionals who create va... Show more

 • Promoted

Branch Manager

First American BankChicago, IL, United States
Full-time

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida.As the largest privately held bank in Illinois, we now have over 60 locations and assets... Show more

 • Promoted

Branch Sales Manager

IDI DistributorsChicago, IL, United States
Full-time

The Branch Sales Manager is tasked with identifying prospective customers, fostering and maintaining mutually beneficial business relationships, and driving both sales and profitability for the bra... Show more

 • Promoted

Niche Sales-Banking & Financial Services

VirtusaChicago, IL, United States
Full-time

Sales Director - Sales (Niche Sales).Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in banking ... Show more

 • Promoted

Business Specialist I

First Financial BankOlympia Fields, IL, United States
Full-time

Small Business Segment Business Specialist I.Develops and maintains profitable small business banking relationships within the Consumer Bank by focusing on the holistic and long-term needs of busin... Show more

 • Promoted

Project Specialist II - Bus Operations

Chicago Transit AuthorityChicago, IL, United States
Full-time

Project Specialist II - Bus Operations.Position Summary: Under general supervision, performs various activities in support of the Bus Operations department, including performing organization-wide d... Show more

 • Promoted

Assistant Branch Manager II

Scott Credit UnionEvergreen Park, IL, United States
Full-time

Assistant Branch Manager II Evergreen Park Branch.Banking Full-Time Branch Network.Scott Credit Union is hiring an Assistant Branch Manager II in Evergreen Park, IL to help support our members a... Show more

 • Promoted

Assistant Branch Manager

XTRA LeaseChicago, IL, United States
Full-time

Assistant Branch Manager- B2B Sales.XTRA Lease is the leader in the semi-trailer rental industry in North America.We're not truckers, but we're proud to support the transportation industry.For more... Show more

 • Promoted

Formulary Operations Specialist

KPH Healthcare ServicesChicago, IL, United States
Full-time

Formulary Operations Specialist.The Formulary Operations Specialist serves as a critical member of the Vertex team, responsible for synthesizing and delivering accurate, market trend deliverables t... Show more