Medical Front Office

Front Office Medical Receptionist

• Welcome and greet patients in a friendly and professional manner.
• Register patients and process new patient paperwork.
• Verify and scan insurance cards and other required documentation into electronic medical records.
• Answer and manage multiple phone lines, directing calls to the appropriate staff members.
• Respond to patient questions and provide accurate information regarding appointments and office procedures.
• Schedule, reschedule, and confirm patient appointments.
• Process and coordinate referrals with specialists and insurance providers.
• Collect copays, outstanding balances, and other patient payments while maintaining accurate financial records.
• Maintain patient confidentiality and ensure compliance with HIPAA regulations.
• Perform general administrative duties, including filing, scanning, and maintaining organized patient records.

Hours are M-Th 7:30-6pm