Area Vice President of Operations, Personal Care Services

Area Vice President of Operations, Personal Care Services

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

As an Area Vice President of Personal Care Services with Elara Caring, you'll have the freedom to shape your own strategy, build a high-performing team, and grow a market that truly reflects your leadership. This role offers the autonomy and impact of running your own business while making a meaningful difference for people who rely on compassionate care every day. It's a rare chance to operate with an ownership mindset and shape how care is delivered. This is more than a leadership roleit's an entrepreneurial opportunity to set your strategy, build your team, and scale your market in a way that reflects your strengths. As the region grows, this role offers the potential to expand into multi-state market leadership.

As Area Vice President, you'll contribute to our success in the following ways:

• Lead transformational change by strengthening leadership capability, evolving team structures and driving a culture of accountability, agility and continuous improvement.
• Oversee operational logistics, including branch coordination, resource allocation, scheduling effectiveness, and scalability to support efficient service delivery across the region.
• Providing strategic direction, leadership, and support to PCS leaders, administrators, and clinical managers to achieve organizational goals related to mission, financial performance, and quality outcomes.
• Drives continued growth and strengthening of relationships with payors and referral sources to support market expansion, patient access, and sustained business development.
• Fostering strong, collaborative relationships with team members, peers, clinical and administrative teams, corporate and executive leadership to drive engagement and alignment.
• Cultivating an innovative, high-performing, and collaborative work environment that promotes accountability and continuous improvement.
• Supporting the development and execution of organizational strategic plans and budgets, ensuring alignment with company priorities and growth objectives.
• Analyzing and reporting on key performance metrics, including strategic initiatives and operational dashboards, to monitor progress and inform decision-making.
• Overseeing the development, implementation, and ongoing evaluation of policies, procedures, clinical protocols, quality improvement initiatives, and program infrastructure to ensure operational excellence.
• Leading all operational aspects in alignment with the organization's mission, values, regulatory requirements, payor guidelines, accreditation standards, and client expectations.
• Providing oversight and guidance to assigned ancillary departments, ensuring compliance with documentation standards, audit readiness, and overall regulatory adherence.

What is Required?

• Bachelor's degree in Business, Healthcare Administration, Organizational Development, Leadership, or a related field required; Master's degree preferred
• Minimum of five (5) years of leadership experience in healthcare operations, with Personal Care Services or home care strongly preferred
• Minimum of five (5) years of experience in organizational leadership, operational management, or program development
• At least two (2) years of direct supervisory experience leading managers or multi-site teams
• Strong knowledge of Personal Care Services and/or Hospice regulations, reimbursement models, and operational compliance standards
• Proven leadership skills with the ability to drive performance, develop teams, and execute strategic initiatives
• Demonstrated experience in organizational development, operational improvement, and project management
• Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels
• Strong interpersonal skills with the ability to foster collaboration, engagement, and accountability across teams
• High level of professionalism, sound judgment, and ability to navigate complex operational environments
• Reliable transportation, valid driver's license, and current auto insurance in accordance with state requirements
• Ability and willingness to travel at least 25% to support branch operations and organizational priorities
• Must meet all agency health screening and compliance requirements
• You will report to the Regional Vice President PCS Operations.

Why Join the Elara Caring mission?

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference.
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.