Administrative Operations Representative

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Great American has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Great American’s Crop Division provides the tools clients need in the form of specialized crop insurance coverages, which can insure their revenue stream even if elements outside their control go awry. That means even in the face of a worst-case scenario, our clients will have the income to keep their operation functioning.

Our Crop Division office is seeking an Administrative Operations Representative.

This position will be based in our Fargo, ND office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site five days a week.

Essential Job Functions and Responsibilities

• Performs a variety of routine administrative operational tasks including one or more of the following:

  Submits agency and agent appointments

  Requests security for agents

  Updates agency and agent information in the system

  Verifies refund lists

  Mails monthly commission statements to agencies as required

  Answers accounting and 1099 questions as necessary

  Helps with parsing forms

  Participates in scanning documents and fulfilling print orders and document assembly requests

  Prepares and distributes incoming mail and processes outgoing mail

  Coordinates the procurement and organization of supplies

  Assists with scheduling and coordinating meetings and events. May coordinate with catering services, set up, and disassemble food service stations

  Assists in answering, routing, and screening incoming calls

  Directs visitors in the office building

  May assist with or coordinate special projects, assisting with the planning and execution

• Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent.

• Proficiency in Microsoft Office Suite; Previous administrative or office experience preferred.

Business Unit:

Crop

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at .

*Excludes seasonal employees and interns.