Leadership Development Specialist

Leadership & Professional Development Coordinator

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more.

Purpose: Responsible for coordinating learning logistics, managing learner communication, and supporting the Leadership & Professional Development Manager with session preparation based on assigned audiences. Applies adult learning principles to assist with updating learning content, while supporting the Leadership & Professional Development Manager by leading activities and facilitating sessions, as assigned. Actively connects with others through empathetic communication, delivering compassionate service through solution-focused thinking, and partnering for growth. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Essential Functions:

• Demonstrates a foundational understanding of adult learning and instructional design principles by assisting in the execution and maintenance of development solutions.
• Creates, updates, and formats learning content for assigned learner groups, including professional and leadership development courses.
• Serves as a point of contact for new leaders, whether promoted or hired externally, welcoming them to the team and guiding them through the logistical steps of the leadership development pathway and coaching journeys.
• Leads in-person and/or virtual activities for new leaders.
• Assists and supports with logistical items, including scheduling, updating content, preparing materials, and sending post-session support assignments or resources.
• Coordinates learning initiatives setup and distribution using internal and external platforms, assisting with the administration of learning campaigns aimed at building internal capabilities.
• Partners with the Leadership & Professional Development Manager and other team members to coordinate new initiatives, pathways, campaigns, etc., supporting team member and leader development.
• Reviews and cross-references learning content to ensure alignment with the three (3) pillars of Professional and Leadership Development.
• Collects and organizes feedback, data, and learning observations to identify development needs, communicating trends to the manager to support continuous elevation of learning portfolio.
• Organizes and balances daily responsibilities alongside tasks related to multiple initiatives, pathways, campaigns, etc., while tracking project milestones to help ensure timelines and deliverables are met.
• Maintains tracking systems and dashboards to monitor learning metrics, participation rates, and other key performance indicators, as identified.
• Identify opportunities and recommends updates/changes to improve protocols, processes, tracking systems, etc.
• Actively pursues self-development and professional growth, utilizing manager guidance and participating in the internal facilitator certification process to prepare for independent session facilitation.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on ARC SharePoint.

Other Duties and Responsibilities:

• Coordinates scheduling and logistics for identified internal and external learning resources as needed.
• Coordinates newly promoted or externally hired leader follow-ups, gathering early feedback and tracking onboarding milestone completions.
• Actively participates in team meetings, workgroups, or committees as requested to represent the team and support ongoing initiatives.
• Contributes to team success by performing other supportive duties as requested or assigned.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

Required: High school diploma or GED. Bachelor's degree in a related field with two (2) or more years of experience in a leadership role and three (3) years of experience in learning and development, enablement specialist, classroom education or training, or in-person facilitator-led learning.

Preferred: Experience in the health care industry. Experience hosting virtually-led learning sessions and creating/editing video content

Knowledge, Skills and Abilities:

• Understands adult learning and instructional principles, recognizing their uses within existing content and integrating them into revisions and new content.
• Ability to partner effectively with leaders and HR to design and deliver learning and development solutions.
• Skill in utilizing instructional design tools (e.g., Articulate 360).
• Strong computer skills including, but not limited to, Microsoft Office and Adobe applications.
• Excellent verbal and written communication skills.
• Excellent interpersonal and organizational skills.
• Proven ability to learn new applications and/or functionality and create learning documentation to support the application.
• Ability to relate well with all levels; builds appropriate rapport; can use style to gain acceptance of an idea with business partners.
• Ability to be dedicated to meeting the expectations and requirements of the organization and department, establishes and maintains effective relationships with leaders and gains their trust and respect.
• Ability to effectively embrace change; can decide and act without having the total picture, can comfortably handle risk and uncertainty.
• Skilled at bringing creative ideas of others and self to the table; well versed with good judgment able to identify which creative ideas and suggestions will create the desired impact.
• Ability to present concepts clearly, articulate key distinctions, and lead/facilitate discussions suited to the audience's needs.
• Ability to engage others, listen and adapt response to meet others' needs.
• Ability to align own actions with those of other team members committed to common goals.
• Ability to prioritize and manage self around competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to synthesize complex thoughts into simple, everyday language.
• Ability to apply common sense in performing job.

Work Schedule: Monday - Friday 8AM - 5PM

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.