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UMass Global Career Bootcamps
Program AssistantUMass Global Career Bootcamps • Remote, California, United States
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Program Assistant

Program Assistant

UMass Global Career Bootcamps • Remote, California, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Provide administrative support for program operations and processes
  • Support faculty and staff with various administrative duties
  • Coordinate a variety of program activities, including but not limited to communications, events, and stakeholder engagement efforts
  • Perform data entry, information gathering and basic reporting assistance as needed
  • May assist with student inquiries and provide information about program
  • May provide administrative support related to specific program activities such as accreditation, experiential learning placements (e.g. practicums, student teaching), tracking and maintaining student program data
  • Perform other duties, as assigned

Requirements:

  • Bachelor’s degree or equivalent combination of education and experience
  • Related administrative, student services, program coordination, data tracking, or customer service experience preferred
  • General understanding of higher education program coordination, academic processes, and student support services.
  • Knowledge of data collection methods, tracking systems, and basic program evaluation principles, policies, and procedures.
  • Knowledge of community partnerships and workforce development programs, particularly in behavioral health or social services.
  • Strong interpersonal and communication skills to work effectively with diverse stakeholders, interdisciplinary teams, and external partners.
  • Strong organizational skills, attention to detail, and ability to manage competing priorities in a deadline-driven environment.
  • Ability to analyze information, identify gaps in program processes or compliance, and support student success through coordination, follow-up, and connecting to resources.
  • Ability to multitask, troubleshoot and problem solve, and work effectively under pressure within a collaborative environment.
  • Personal computer and intermediate knowledge of Zoom, Microsoft Office Suite, including word, excel, teams and outlook or equivalent Google Workspace tools (Gmail, Docs, Sheets, Slides).

Benefits:

  • Medical, dental, and vision coverage with spending account options.
  • Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
  • Life, disability, accident, legal, identity protection, and student debt support.
  • 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!
  • Tuition discounts for employees and family and Tuition Exchange program with other universities.
  • Counseling services, Free Calm Health subscription and year-round wellness programs.
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Program Assistant • Remote, California, United States

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