Talent.com
DDV Mediengruppe
Service Delivery RepresentativeDDV Mediengruppe • Denton, United States,
Service Delivery Representative

Service Delivery Representative

DDV Mediengruppe • Denton, United States,
13 days ago
Job type
  • Full-time
Job description


Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.

You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.



The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.

YOUR TASKS

  • Create deliveries daily and monitor order processing.
  • Monitor stock availability to ensure timely order clearance.
  • Support account and purchasing team to troubleshoot order issues.
  • Manage inventory updates, promotional planning, customer return cases, and inbound planning.
  • Coordinate return shipments (e.g., create return labels).
  • Communicate with customers on order status and expected delivery dates.
  • Prepare and maintain status reports for client, management, and internal communications.
  • Oversee customer accounts to ensure SLAs are met.
  • Assist the Account Manager in providing data, advice, and resolving problems.
  • Continuous involvement and support with departmental process improvements
  • Participate in business reviews with the customer.
  • Work closely with operations to ensure program requirements are met.


  • At least two years of Customer Service Experience.
  • At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required.
  • High School Diploma or equivalent.
  • Must display initiative and flexibility to work in a fast-paced, changing environment.


  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:


Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found .

Recruiting-Platform powered by SmartRecruiters.

Create a job alert for this search

Service Delivery Representative • Denton, United States,

Similar jobs

Direct Support Professional II

Texas Health & Human Services CommissionDenton, TX, United States
Full-time +1

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.At HHSC, your contributions matter, and we sup... Show more

 • Promoted

Customer Service Manager (Route & Account Management) - Dallas, TX

Compass GroupCarrollton, TX, United States
Full-time

Customer Service Manager (CSM).The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations.This role... Show more

 • Promoted

Servicing Transfer Coordinator

Two Harbors Investment Corp.Coppell, TX, United States
Full-time

Servicing Transfer Project Manager.The Servicing Transfer Project Manager is responsible for managing the acquisition and release of mortgage loans to and from RoundPoint's system.The Servicing Tra... Show more

 • Promoted

Service Delivery Manager

ArtechCarrollton, TX, United States
Temporary

Locations: Morrisville NC / Franklin, TN / Westmont, IL / Carrollton, TX / Andover, MA.Schedule: Hybrid (3 days onsite / 2 days remote) Rate Range: $35 to $40 per hour on W2.The primary areas of fo... Show more

 • Promoted

Full-Service Vehicle Delivery Driver

AMF Driver ServicesCarrollton, TX, United States
Part-time

PLEASE READ BEFORE APPLYINGFull-Service Vehicle Delivery Driver This is a field-based driving position.The position requires regular long-distance travel (up to a 150-mile radius), outdoor work in ... Show more

 • Promoted

Automotive Service Manager

Express oil changeDenton, TX, United States
Full-time

Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through exce... Show more

 • Promoted

Asst Store Mgr - Service

Williams-SonomaSouthlake, TX, United States
Full-time +1

Assistant Manager of Sales and Service.We hope you're interested in building a home with us.Even if you don't feel that you meet every requirement listed in this job description, we still encourage... Show more

 • Promoted

Delivery Specialist

Fun Town RVDenton, TX, United States
Full-time

Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand.We provide excellent customer service and offer top RV brands for less, ba... Show more

 • Promoted

Delivery Driver - Receive 100% of Customer Tips

DoorDashLittle Elm, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Senior Field Service Representative

Eaton CorporationGrapevine, TX, United States
Full-time

Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative in Grapevine, TX.Field Service roles offer company car and guaranteed 40-hour paid week.The expected annual s... Show more

 • Promoted

Route Delivery Specialist

TradeJobsWorkforce75326 Dallas, TX, US
Full-time

As a Route Delivery Specialist, you will be responsible for delivering products and ensuring timely service, including: deliver products to customers in a safe and timely manner.Duties and responsi... Show more

 • Promoted

Proposals Specialist - Power Delivery (Hybrid)

PrimLewisville, TX, United States
Full-time

Primoris is seeking a dynamic and growth-oriented proposal specialist to support the marketing team in our Power Delivery segment.As a proposal specialist for this segment, you will have meticulous... Show more

 • Promoted

Information Technology - Service Delivery Manager

MindlanceCarrollton, TX, United States
Full-time

Locations: 5 locations, please let us know what location your candidate can support.Schedule: Hybrid, 3 days on site.Multitasking multiple work streams at one time.This will be for several differen... Show more

 • Promoted

Assistant Manager - FT-8148

FullSpeedAutomotiveGainesville, TX, United States
Full-time

Kwik Kar 8148 - Gainsville, TX 76240.Level Entry Position Type Full Time Category Automotive.The Assistant Manager is responsible for assisting senior leadership in a FullSpeed Automotive facility ... Show more

 • Promoted

B2B Sales Representative

Slice Merchant ServicesGainesville, TX, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Service Manager Trainee

RDO Equipment Co.Grapevine, TX, United States
Full-time

This person will develop the knowledge and skills necessary within their discipline of focus to advance within RDO Equipment Co.They will learn RDO Equipment Co.Parts, Service, Sales, Management, a... Show more

 • Promoted

Service Delivery Manager

HireTalentCarrollton, TX, United States
Permanent +1

We are seeking a highly driven Service Delivery Manager to lead and coordinate service delivery across multiple locations and workstreams.This is a critical?path, high?accountability role responsib... Show more

 • Promoted

Service Delivery Analyst

Broadridge Financial SolutionsCoppell, TX, United States
Full-time

Project Management Professional.At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.If you're passionate about developing your career, while helping ... Show more

 • Promoted

Delivery Driver III CDL Hazmat

Sherwin-Williams CompanyDenton, TX, United States
Full-time

This position is responsible for delivering products, including hazardous materials, to customers from Sherwin-Williams stores using box and flat-bed trucks.Drivers ensure deliveries are complete, ... Show more

 • Promoted

Service Manager - Denton

Massey Services, Inc.Denton, TX, United States
Full-time

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades.Celebrating c... Show more