Talent.com
West 4th Strategy
Application Support AnalystWest 4th Strategy • Hampton, VA, US
Application Support Analyst

Application Support Analyst

West 4th Strategy • Hampton, VA, US
4 hours ago
Salary
$140,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Application Support Analyst ROLE We need an experienced Application Support Analyst to support the 441st Vehicle Support Chain Operations Squadron (441 VSCOS). 441 VSCOS centrally manages the Department of the Air Force's (DAF) vehicle fleet enterprise, providing program management, technical, and training support across 257 steady-state and contingency locations and 387 units, including Combat Air Force, Mobility Air Force, and ISR aircraft units, through the ELMS, AVID, and CISP application systems.

In this role, you will provide day-to-day ELMS technical support and level-one helpdesk resolution, and support requirements gathering and documentation for ELMS sustainment.

This is a full-time opportunity.

We can offer a competitive salary, and a comprehensive benefits package.

RESPONSIBILITIES Manages ELMS day-to-day technical support, including system modifications, enhancements, overhauls, and migration support Coordinates with IT developers to link organically developed programs with existing IT solutions and interface multiple IT solutions (e.g., ELMS,) Provides ELMS and level-one IT support, fielding and resolving helpdesk calls, troubleshooting, and analyzing user issues Meets a 0-24 hour response time with a 95 percent success rate and a 0-48 hour resolution time Elevates customer issues to the ELMS helpdesk when a system helpdesk ticket is required Provides monthly updates on all 441 VSCOS helpdesk tickets, including open and closed ticket counts, average days open, average days to close, and recommended program office actions Supports requirements gathering, testing, custom application development, legacy application modernization, and documentation for ELMS sustainment REQUIRED SKILLS/EXPERIENCE 3 to 5 years of application or help desk support experience, preferably supporting DoW IT systems Experience with ticketing systems and Tier 1 troubleshooting and escalation processes Working knowledge of ELMS or AVID preferred Strong customer service and communication skills REQUIRED EDUCATION / CERTIFICATIONS Bachelor's degree in information technology, computer science, or related field; equivalent experience considered LOCATION 445 Weyland Road, Langley AFB, VA. 23665 CLEARANCE U.S. citizenship is required CLIENT US Air Force (USAF), Defense Property Accountability System (DPAS) WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility — W2 RELOCATION Not eligible for relocation benefits COMPENSATION Salary range:

  • $140,000 – $165,000 Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options West 4 th Strategy is an Equal Opportunity (EEO) employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.

Other Considerations:

  • applicants will be subject to a background investigation.
  • Individual’s primary workstation is located in an office area.
  • The noise level in this environment is low to moderate.
  • Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc.
  • Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs.
  • Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR
Create a job alert for this search

Application Support Analyst • Hampton, VA, US

Similar jobs

Management Analyst (C370)

Solvere Technical GroupNorfolk, VA, US
Full-time

Solvere Technical Group is seeking a detail-oriented Management Analyst (C370) to join our team in Norfolk, VA.Proficient in NMD, SMDII, AMS, and VSB;.Provides analytical and administrative support... Show more

 • Promoted

Marketing Application Systems Analyst - Remote

Sentara Healthcare IncNorfolk, VA, United States
Remote
Full-time

Sentara is hiring for a Marketing Application System Analyst!This position is fully remote.OverviewActs as a critical member of the associated team responsible for the optimization of Customer Rela... Show more

 • Promoted

Restaurant Delivery - Flexible Schedule

DoorDashMathews, VA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Drivers wanted - Great alternative to part-time, full-time and seasonal work

LyftGloucester Point, Virginia, United States
Full-time +2

Get a maximum of $400 in bonuses in Virginia Beach.Earn $100 for every 10 rides in 7 days (limit 4).Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that... Show more

 • Promoted • New!

PROCESS IMPROVEMENT ANALYST SKILLBRDIGE INTERN

Huntington Ingalls IndustriesNewport News, VA, United States
Full-time +1

Process Improvement Analyst SkillBridge Internship.Location: Newport News, Virginia, United States.Entity: Newport News Shipbuilding.US Citizenship Required for this Position: Yes.Relocation: No re... Show more

 • Promoted

Remote Financial Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationGloucester Point, Virginia
$50.00 hourly
Remote
Full-time

DataAnnotation is committed to creating high-quality AI.Enjoy the flexibility of remote work and the freedom to set your own schedule.This is an opportunity to work with us as an independent contra... Show more

 • Promoted

ANALYST(Travel Analyst)

Immersion Consulting, LLCNorfolk, VA, United States
Full-time

Are you searching for a position where you can use your Travel Analyst skills to assist and process reoccurring travel administrative reports in a timely manner.At Immersion you will be responsible... Show more

 • Promoted

Senior Project Analyst

Direct Staffing IncChesapeake, VA, United States
Full-time

Working under minimal supervision, reports and analyzes the cost/performance, review and assist updating schedules and oversees contractual matters on assigned programs and departments.Provides Pro... Show more

 • Promoted

Remote Senior Financial Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationGloucester Point, Virginia
$50.00 hourly
Remote
Full-time

DataAnnotation is committed to creating high-quality AI.Enjoy the flexibility of remote work and the freedom to set your own schedule.This is an opportunity to work with us as an independent contra... Show more

 • Promoted

Make Miracles Happen: Become a Surrogate & Earn Up to $115,000 from Home!

Giving Tree SurrogacyMathews, VA, US
Full-time +1

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi... Show more

 • Promoted

Compensation Analyst (on-site)

Dollar TreeChesapeake, VA, United States
Full-time

Compensation Analyst (On-site).Your knowledge of experience with compensation, data analysis, along with your advanced Microsoft Excel experience, make you a great fit for our Compensation Analyst ... Show more

 • Promoted

Remote Investment Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationGloucester Point, Virginia
$50.00 hourly
Remote
Full-time

DataAnnotation is committed to creating high-quality AI.Enjoy the flexibility of remote work and the freedom to set your own schedule.This is an opportunity to work with us as an independent contra... Show more

 • Promoted

Program Analyst

Full ScopePortsmouth, VA, United States
Full-time

Provide assistance in responding to data calls, submitting recommendations for program reviews, and tracking outstanding actions.Perform analysis on labor expenditures, hours spent performing task ... Show more

 • Promoted

PROGRAM ANALYST

Bristol Alliance of CompaniesNorfolk, VA, United States
Full-time

We are seeking a qualified and detail-oriented Program Analyst to support program and financial management operations within the MIDLANT region.This role requires a strong understanding of federal ... Show more

 • Promoted

Remote Lead Financial Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationGloucester Point, Virginia
$50.00 hourly
Remote
Full-time

DataAnnotation is committed to creating high-quality AI.Enjoy the flexibility of remote work and the freedom to set your own schedule.This is an opportunity to work with us as an independent contra... Show more

 • Promoted

Delivery Driver - Flexible Schedule

DoorDashMathews, VA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Management Analyst

Solvere Technical GroupNorfolk, VA, US
Full-time

Solvere Technical Group is seeking a detail-oriented Management Analyst to join our team in Norfolk, VA.Prepares Executive Planning Status Reports, schedules, and financial reports;.Generates histo... Show more

 • Promoted

Business Analyst - Jersey City

StaffingChesapeake, VA, United States
Full-time

Locations: Hybrid (3 days onsite 2 days remote) in Whitehouse Station, NJ or Jersey City, NJ or Chesapeake, VA or O'Fallon, MO or Chicago, IL or Dallas, TX or Phoenix, AZ or Philadelphia, PA Durati... Show more

 • Promoted

Project Management Analyst NAVSEA

DSS, Inc.Newport News, VA, United States
Full-time +2

Project Management Analyst NAVSEA.SBG - Newport News, VA - Newport News, VA 24128.Salary/year Level Experienced Position Type Full Time Job Shift Day Education Level 4 Year Degree Travel Percentage... Show more

 • Promoted

Systems Administrator

TEKsystemsChesapeake, VA, US
Full-time

TEKsystems is seeking a versatile Systems Administrator to join our team.This role is ideal for a "jack-of-all-trades" professional who thrives in a dynamic environment, can work independently, and... Show more