Location: Waterloo, Iowa
Salary: $70-75K plus bonus
Job Summary of the Customer Support Engineer: The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. This position bridges the gap between customers, dealers, and internal departmentsproviding accurate quotes, resolving service and warranty issues, and designing parts and solutions for service orders. The ideal candidate combines mechanical design knowledge with strong communication, organization, and problem-solving skills to ensure a seamless customer experience from quote to after-sale support.
Job Duties & Responsibilities of the Customer Support Engineer:
Education & Experience Requirements of Customer Support Engineer:
Customer Support Engineer • Waterloo, IA, United States
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