Location: Southern Ohio, Kentucky, Michigan
Overview:
Responsible for identifying the technical and continuous improvement needs of assigned customer and coordination of any technical activities within assigned customer locations across Kentucky, Ohio, and Michigan. The ideal candidate will be based in Kentucky. This may include coordination of both laboratory and manufacturing activities, and applicable training and development of customer employees. Provides strong press side technical service, troubleshooting of problems and provides detailed and consistent technical reporting. Supports customer’s schedule through production coordination, and at times may need to provide color matching, formulating, and small batch blending support on-site at the customer location. Provides performance feedback on ink room personnel and address issues accordingly.
ESSENTIAL JOB FUNCTIONS:
Customer & Technical Support
Operations & Process Management
Continuous Improvement
Safety & Compliance
REQUIRED EDUCATION AND EXPERIENCE:
Preferred Qualifications
Ink Customer Tech Service Rep II • Lexington, Kentucky, US
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