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Sunbelt Rentals, Inc.
Service ManagerSunbelt Rentals, Inc. • Houston, TX, United States
No longer accepting applications
Service Manager

Service Manager

Sunbelt Rentals, Inc. • Houston, TX, United States
12 days ago
Salary
$71,269.00 yearly
Job type
  • Full-time
Job description

Service Manager

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Manager. As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner.

Duties & Responsibilities:

  • Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
  • Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
  • Orders parts in order to maintain adequate supplies.
  • Provides training and assistance to staff mechanics.
  • Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
  • Evaluates all equipment after repairs, maintenance or safety checks.
  • Documents equipment status before and after rental.
  • Handles customer complaints regarding equipment condition or operation.
  • Promote safety awareness
  • Perform quality control checks
  • Update, maintain and keep organized equipment service records
  • Create, update, close and bill work orders
  • File warranty claims in a timely fashion
  • Commission New Equipment
  • Order parts, return parts, and perform parts inventory
  • Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
  • Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report
  • Perform other duties assigned as assigned by the manager.

Qualifications:

  • Valid driver's license
  • Extensive experience in the repair and maintenance of self-propelled platforms and lifts
  • Knowledge of work planning and scheduling and other supervisory activities
  • Strong understanding of equipment capabilities and safety requirements.
  • Clear perspective of maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $71,269.00 - 84,632.65

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

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Service Manager • Houston, TX, United States

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