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ODP
Operations ManagerODP • Fort Lauderdale, FL, United States
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Operations Manager

Operations Manager

ODP • Fort Lauderdale, FL, United States
20 days ago
Salary
$65,000.00 yearly
Job type
  • Full-time
  • Part-time
Job description






Overview


Location: Weston, FL


Department: Loading/Outbound Dock


Shift: Monday - Friday, 4:00pm - Complete



The Loading Manager is a key leader responsible for directing, optimizing, and executing daily distribution and/or transportation activities within assigned market areas. This includes operational oversight of one or more functions such as receiving, order fulfillment, shipping/loadout, and/or transportation.



The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Loading Manager ensures compliance with all regulatory requirements and company policies while maintaining a strong culture of safety.



This position partners closely with site and regional leadership to design, refine, and implement work processes that improve productivity, quality, and overall efficiency. As a member of the leadership team, the Loading Manager is constantly looking for opportunities to enhance operations and deliver excellent experience for both internal and external customers.



The Loading Manager builds and sustains a cohesive, high-performing team by hiring, engaging, and developing associates, providing clear direction and feedback, and fostering a culture of accountability, collaboration, and continuous improvement to achieve operational excellence.



Essential Responsibilities



  • Lead and supervise daily outbound loading operations to ensure on-time shipment of customer and store orders.

  • Manage and develop a team of warehouse associates through coaching, training, performance management, and succession planning.

  • Monitor labor allocation and staffing levels to maximize productivity while controlling operating costs.

  • Ensure trailers are loaded safely, accurately, and in compliance with company standards and DOT regulations.

  • Partner with operations teams and facility manager to resolve shipping issues and improve workflow.

  • Analyze operational metrics including productivity, trailer utilization, on-time departures, and labor efficiency to identify improvement opportunities.

  • Drive continuous improvement initiatives using Lean.

  • Maintain compliance with company safety policies, and warehouse housekeeping standards.

  • Conduct daily start-up meetings, safety observations, and performance reviews to communicate priorities and reinforce expectations.

  • Investigate and resolve shipping discrepancies, damages, and customer service issues.

  • Support peak season planning, staffing, and execution to meet increased business demands.

  • Foster a positive work environment focused on teamwork, accountability, and employee engagement.


Qualifications



  • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred; equivalent experience considered.

  • 5+ years of warehouse or distribution center experience.

  • 2+ years of leadership experience managing warehouse teams in a high-volume distribution environment.

  • Experience with Warehouse Management Systems (WMS) and Microsoft Office applications.

  • Strong knowledge of distribution operations, shipping processes, and transportation logistics.

  • Proven ability to analyze operational data and make informed business decisions.

  • Excellent leadership, communication, and problem-solving skills.

  • Ability to work flexible schedules, including evenings, weekends, holidays, and overtime as business needs require.


Preferred Skills



  • Experience in high-volume fulfillment centers.

  • Lean, Six Sigma, or Continuous Improvement experience.

  • Knowledge of OSHA regulations and warehouse safety practices.

  • Experience managing KPIs such as productivity, loading efficiency, order accuracy, and on-time shipping.


Key Performance Indicators (KPIs)



  • On-time trailer departures

  • Loading productivity (cases/units per labor hour)

  • Trailer cube utilization

  • Safety performance (recordable incidents)

  • Employee engagement and retention

  • Labor cost management

  • Customer service and shipping quality metrics



About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.


?


Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.



Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.??


?


Pay, Benefits & Work Schedule: The salary range for this role is $65,000/year to $70,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.


?


Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.



We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.???



Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.?



How to Apply:?Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.?






At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:




Physical:



  • Medical Insurance/Prescription Drugs

  • Dental Insurance

  • Vision Insurance

  • Flu shots




Emotional:



  • Mental Health Benefits

  • Support Programs

  • Employee Assistance Program (EAP)






Work-Life:



  • Location Events & Activities

  • Recognition & Rewards Programs

  • Flexible Work Schedules

  • Paid Holidays (as applicable by business unit)

  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

  • Paid Parental Bonding

  • Adoption Reimbursement

  • Fertility Treatment Discounts




Financial:



  • 401(k) and Roth Savings Plans

  • Savings Plan Employer Match

  • Commuter Benefits

  • FSA/HSA Pre-Tax Benefits

  • HSA Employer Match

  • Discount Center

  • Employee & Dependent Life and Accidental Death & Dismemberment

  • Short & Long-Term Disability

  • Medicare Concierge Services

  • Enjoy more control over your pay schedule with DailyPay






Community:



  • Charitable Giving

  • Volunteering & Mentorship




For more details on the Benefits we offer, please see our US Benefits Guide.






At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:


Emotional:


  • Employee Assistance Programs

Community:


  • Volunteering & Mentorship

Physical:


  • Flu Shots

Work-Life:


  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:



  • 401 (k) and Roth Savings Plans

  • Savings Plan Employer Match

  • Discount Center

  • Medicare Concierge Services

  • Enjoy more control over your pay schedule with DailyPay








  • Overview


    Overview


    Location: Weston, FL


    Department: Loading/Outbound Dock


    Shift: Monday - Friday, 4:00pm - Complete



    The Loading Manager is a key leader responsible for directing, optimizing, and executing daily distribution and/or transportation activities within assigned market areas. This includes operational oversight of one or more functions such as receiving, order fulfillment, shipping/loadout, and/or transportation.



    The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Loading Manager ensures compliance with all regulatory requirements and company policies while maintaining a strong culture of safety.



    This position partners closely with site and regional leadership to design, refine, and implement work processes that improve productivity, quality, and overall efficiency. As a member of the leadership team, the Loading Manager is constantly looking for opportunities to enhance operations and deliver excellent experience for both internal and external customers.



    The Loading Manager builds and sustains a cohesive, high-performing team by hiring, engaging, and developing associates, providing clear direction and feedback, and fostering a culture of accountability, collaboration, and continuous improvement to achieve operational excellence.



    Essential Responsibilities



    • Lead and supervise daily outbound loading operations to ensure on-time shipment of customer and store orders.

    • Manage and develop a team of warehouse associates through coaching, training, performance management, and succession planning.

    • Monitor labor allocation and staffing levels to maximize productivity while controlling operating costs.

    • Ensure trailers are loaded safely, accurately, and in compliance with company standards and DOT regulations.

    • Partner with operations teams and facility manager to resolve shipping issues and improve workflow.

    • Analyze operational metrics including productivity, trailer utilization, on-time departures, and labor efficiency to identify improvement opportunities.

    • Drive continuous improvement initiatives using Lean.

    • Maintain compliance with company safety policies, and warehouse housekeeping standards.

    • Conduct daily start-up meetings, safety observations, and performance reviews to communicate priorities and reinforce expectations.

    • Investigate and resolve shipping discrepancies, damages, and customer service issues.

    • Support peak season planning, staffing, and execution to meet increased business demands.

    • Foster a positive work environment focused on teamwork, accountability, and employee engagement.


    Qualifications



    • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred; equivalent experience considered.

    • 5+ years of warehouse or distribution center experience.

    • 2+ years of leadership experience managing warehouse teams in a high-volume distribution environment.

    • Experience with Warehouse Management Systems (WMS) and Microsoft Office applications.

    • Strong knowledge of distribution operations, shipping processes, and transportation logistics.

    • Proven ability to analyze operational data and make informed business decisions.

    • Excellent leadership, communication, and problem-solving skills.

    • Ability to work flexible schedules, including evenings, weekends, holidays, and overtime as business needs require.


    Preferred Skills



    • Experience in high-volume fulfillment centers.

    • Lean, Six Sigma, or Continuous Improvement experience.

    • Knowledge of OSHA regulations and warehouse safety practices.

    • Experience managing KPIs such as productivity, loading efficiency, order accuracy, and on-time shipping.


    Key Performance Indicators (KPIs)



    • On-time trailer departures

    • Loading productivity (cases/units per labor hour)

    • Trailer cube utilization

    • Safety performance (recordable incidents)

    • Employee engagement and retention

    • Labor cost management

    • Customer service and shipping quality metrics



    About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.


    ?


    Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.



    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.??


    ?


    Pay, Benefits & Work Schedule: The salary range for this role is $65,000/year to $70,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.


    ?


    Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.



    We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.???



    Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.?



    How to Apply:?Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.?







  • Benefits Full-Time

    At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:




    Physical:



    • Medical Insurance/Prescription Drugs

    • Dental Insurance

    • Vision Insurance

    • Flu shots




    Emotional:



    • Mental Health Benefits

    • Support Programs

    • Employee Assistance Program (EAP)






    Work-Life:



    • Location Events & Activities

    • Recognition & Rewards Programs

    • Flexible Work Schedules

    • Paid Holidays (as applicable by business unit)

    • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

    • Paid Parental Bonding

    • Adoption Reimbursement

    • Fertility Treatment Discounts




    Financial:



    • 401(k) and Roth Savings Plans

    • Savings Plan Employer Match

    • Commuter Benefits

    • FSA/HSA Pre-Tax Benefits

    • HSA Employer Match

    • Discount Center

    • Employee & Dependent Life and Accidental Death & Dismemberment

    • Short & Long-Term Disability

    • Medicare Concierge Services

    • Enjoy more control over your pay schedule with DailyPay






    Community:



    • Charitable Giving

    • Volunteering & Mentorship




    For more details on the Benefits we offer, please see our US Benefits Guide.







  • Benefits Part-Time

    At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:


    Emotional:


    • Employee Assistance Programs

    Community:


    • Volunteering & Mentorship

    Physical:


    • Flu Shots

    Work-Life:


    • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

    Financial:



    • 401 (k) and Roth Savings Plans

    • Savings Plan Employer Match

    • Discount Center

    • Medicare Concierge Services

    • Enjoy more control over your pay schedule with DailyPay






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Operations Manager • Fort Lauderdale, FL, United States

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