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The South Bend Clinic
Clinical Assistant - ENTThe South Bend Clinic • South Bend, IN, United States
Clinical Assistant - ENT

Clinical Assistant - ENT

The South Bend Clinic • South Bend, IN, United States
21 hours ago
Job type
  • Full-time
Job description

Medical Assistant

At The South Bend Clinic, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities:

  • Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow.
  • Performs the technical component of the department's clinical procedures competently.
  • Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
  • Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
  • Receives patients professionally in waiting area and rooms them per department protocol.
  • Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
  • Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
  • Applies knowledge of general insurance guidelines and requirements to help direct patient care.
  • Appropriately responds to emergency situations.
  • Cross trains in other positions where appropriate as determined by manager.
  • Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
  • Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
  • Performs other duties as assigned when appropriate.
  • Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Qualifications:

Education/Certification/License :

  • Certified Medical Assistant or non-certified with related expanded experience.

Knowledge, Skills, and Abilities :

  • Team player, professional, and customer service oriented.
  • Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.
  • Able to work with diverse patient base of all ages.
  • Assist with clinical procedures specific to department.
  • Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.
  • In addition, must be able to anticipate the needs of the physician and require minimal supervision.
  • Prior experience is a plus.
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Clinical Assistant - ENT • South Bend, IN, United States

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