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Trainer - Mission Readiness ServiceIconma • San Francisco, CA, United States
Trainer - Mission Readiness Service

Trainer - Mission Readiness Service

Iconma • San Francisco, CA, United States
3 days ago
Job type
  • Full-time
Job description

Trainer - Mission Readiness Service

Our client, a Av Manufacturing company, is looking for a Trainer - Mission Readiness Service for their San Francisco, CA location. Responsibilities:

  • Provide dedicated training support to new and experienced operators through classroom facilitation, demonstration, coaching, and feedback on day-to-day operating procedures
  • Review daily performance feedback and address any training deficiencies escalated by on the job Mentors
  • Grade hands-on assessments, including on-the-ground and simulated sessions, and provide feedback to Training Supervisor and team stakeholders.
  • Conduct formal audits of operator performance for both new and experienced operators
  • Assist with training material updates as needed and review new training material
  • Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum
  • Fulfill an 8-hour minimum Service or Service Associate requirement per month to keep knowledge and performance of SOPs proficient

Requirements:

  • At least 3 months as a fully trained individual on the Mission Readiness team
  • 1-3 years of experience in the AV space
  • Knowledge of Mission Readiness procedures and responsibilities
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem solve and improve operational efficiency
  • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees
  • Excellent time management and prioritization skills
  • Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
  • Experience in facilitation of classroom sessions and/or on-the-job training

Why Should You Apply?

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
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Trainer - Mission Readiness Service • San Francisco, CA, United States

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