WORKFORCE DEVELOPMENT COORDINATOR

Workforce Development Coordinator

Job Location: Phoenix, AZ 85007

Job Summary: The Workforce Development Coordinator provides comprehensive administrative and programmatic support to the Executive Director of Workforce Development and the Education Program Specialist for Work-Based Learning.

Key responsibilities include:

• Data Management and Reporting
• Program and Event Support
• Administrative and Office Support
• Stakeholder Communication

Occasional/Frequent local / in-state / out-of-state travel is/may be required for this position.

The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.

Job Duties:

• Manage Workforce Development Data and Reporting: Maintain accurate and up-to-date workforce development, education, and work-based learning program records across multiple databases and information systems. Compile, track, analyze, and prepare data for reports, presentations, grant requirements, and stakeholder requests. Monitor data quality, ensure compliance with reporting standards, and support timely submission of required reports and documentation.
• Coordinate Workforce Development Programs and Events: Provide logistical and administrative support for workforce development and work-based learning activities, including workshops, career fairs, internships, employer engagement events, and student experiences. Assist with event planning, scheduling, registration, facility arrangements, materials preparation, and on-site event coordination. Collaborate with internal departments, educational institutions, employers, and community partners to support successful program implementation.
• Provide Administrative and Operational Support: Support the Executive Director of Workforce Development and Work-Based Learning Specialist by coordinating calendars, scheduling meetings, preparing correspondence, maintaining files, and managing program documentation. Serve as a primary point of contact by answering, screening, and directing phone calls, emails, and inquiries in a professional and customer-focused manner. Assist with special projects, operational tasks, and departmental initiatives to ensure efficient workflow and achievement of program objectives.
• Support Stakeholder Engagement and Communication: Facilitate communication with students, educators, employers, workforce partners, and community stakeholders regarding workforce development programs, services, and opportunities. Respond to inquiries, distribute program information, and assist in maintaining positive relationships with internal and external partners. Support outreach efforts and communication strategies that promote workforce development initiatives and enhance stakeholder participation and engagement.

Knowledge, Skills & Abilities (KSAs): Knowledge in:

• Project management and process improvement methods and techniques
• Concepts and practices of program planning and design
• Principles and practices of effective customer services
• Principles and practices of effective professional written communication and formatting techniques
• Principles and practices of website design
• Principles and practices of digital media platforms
• College experience or equivalent working experience

Skills in:

• Website design
• Project time management
• Note taking and interpretation of notes
• Proofreading skills
• Skilled at word processing, data management, and document preparation (graphics, publishing, and presentation programs)
• Strong mathematical and data analysis abilities with a high attention to detail
• Building collaborative committees and teams
• Effective program solving and prioritizing skills
• Effective written, verbal and web-based communication skills for a business environment both verbal and written communication
• Intermediate to advanced skill in using Microsoft Office products (specifically Outlook, Word, Excel, and PowerPoint, but not limited to) and Google products

Ability to:

• Understand strategic goals and timelines
• Set clear expectations for self
• Complete goals accurately and on time
• Evaluate situations and respond tactfully
• Take initiative
• Instill trust and confidence
• Communicate effectively with staff, community personnel, and business-industry leaders
• Navigate business/industry culture
• Work with the public
• Translate policy
• Decipher complex data
• Confident and professional
• Perform data entry

Selective Preference(s): N/A Pre-Employment Requirements: Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.

Benefits: The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement: You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.

Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.