Talent.com
Disney Entertainment and ESPN Product & Technology
Media Delivery Operations SpecialistDisney Entertainment and ESPN Product & Technology • Santa Monica, California, United States
No longer accepting applications
Media Delivery Operations Specialist

Media Delivery Operations Specialist

Disney Entertainment and ESPN Product & Technology • Santa Monica, California, United States
12 days ago
Job type
  • Full-time
Job description

Job Summary:

The Media Delivery team at Disney Entertainment & ESPN Technologyis responsible forthe entire audio and video encoding supply chain from content acquisition to delivery for Disney+, Hulu, and ESPN+. Consistingofan agile and responsive team of technicians that perform the daily processes and procedures of our live and on-demand video streaming products to deliver a high-quality experience to our viewers. The department’s responsibilities provide round-the-clock support for these products, ensuring proper functionality across all platforms and front-end playback scenarios.

The Media Delivery Operations team provides operational and procedural support for our partner products, including system health monitoring and incident management, live and VOD streaming media orchestration, and cross-team communications.

As a Media Delivery Operator, you will work with a small but dynamic team responsible for monitoring and troubleshooting the VOD ingestion pipeline.You will:

  • Serve as a subject matter and technical expert for supply chain operations
  • Review audio/visual content against strict deadlines
  • Coordinate with external partners to fix content to ensure deadlines are met.
  • Research and normalize metadata
  • Create tracking tickets for assets that need remediation and follow them to completion
  • Provide technicalexpertisefor content issues with A/V, XML, and timed text
  • Monitor the health of the encoding pipeline and provide technical and operational support
  • Identifyand triage internal incidents, escalating them to theappropriate technicalteamsin a timely manner
  • Update documentation and train team members on procedures
  • Provide ongoing status of the overall health of the ingest pipeline to senior staff

Responsibilities:

  • Work with the larger coordinator team to ensure that assets finish the ingest pipeline, and content is reviewed andapprovedon time.
  • Provide technical supportofthe ingest pipeline and supply chain.
  • Troubleshoot and debug content issues andescalateasappropriate.
  • Handle special projects at the request of a manager.

Basic Qualifications:

  • Minimum of 3 years of related work experience
  • Bachelor’s degree
  • Background in video or film is preferred
  • Strong knowledge of video codecs and encoding
  • Familiarity with video streaming, specifically HLS
  • Understanding of closed captions and subtitles
  • Understanding of XML and/or JSON structure
  • Knowledge of industry standard delivery specifications such as Cable Labs and Movie Labs
  • PreviousExperience supporting a VOD workflow or Digital Asset Management system
  • Strong organizational skills, must be able to track large scale projects
  • Strong multi-tasking abilities and attention to detail
  • Strong communicationskills
  • Ability to work independently with minimal guidance

Preferred Qualifications:

  • Experience inQualityControl department.
  • Knowledge of Aspera or other advanced delivery systems
  • Spanish languageproficiency

#DISNEYTECH


The hiring range for this position in San Francisco, CA is $73,100 to $98,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Create a job alert for this search

Media Delivery Operations Specialist • Santa Monica, California, United States

Similar jobs

Order and Delivery Operation Manager

Slate AutoLong Beach, CA, United States
Permanent

Order And Delivery Operations Manager.At Slate, we're building safe, reliable vehicles that people can afford, personalize and loveand doing it here in the USA as part of our commitment to reindust... Show more

 • Promoted

Mission Operations Specialist

Chaos IndustriesEl Segundo, CA, United States
Full-time

El Segundo, California, United States.CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantagedomain dominance.The company's products are power... Show more

 • Promoted

Aviation Operations & Support

US NavyAgua Dulce, CA, US
Full-time

Aviation Operations & Support (Enlisted).Aviation Boatswain’s Mates in Aviation Operations & Support help launch and recover naval aircraft quickly and safely from ships and shore stations, handlin... Show more

 • Promoted

Operations Manager

MV Transportation, Inc.Sylmar, CA, United States
Full-time

MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.He/she will control the ... Show more

 • Promoted

Ad Operations Associate

RokuSanta Monica, CA, United States
Full-time

Teamwork Makes the Stream Work.Roku is the #1 TV streaming platform in the U.Canada, and Mexico, and we've set our sights on powering every television in the world.Roku pioneered streaming to the T... Show more

 • Promoted

Marketing Operations Specialist, Senior - Email Development

Blue Shield of CaliforniaLong Beach, CA, United States
Full-time

Email Development Specialist, Senior.The Digital and Measurement team is responsible for elevating marketing strategies into omnichannel solutions that deliver measurable business outcomes for the ... Show more

 • Promoted

Manager, Digital Channel Ops and Insights

Visa Inc.Los Angeles, CA, United States
Full-time

Social Channel Ops And Insights Manager.About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entitie... Show more

 • Promoted

Media Manager, Agency

TatariLos Angeles, CA, United States
Full-time

Los Angeles, California, United States.Tatari is on a mission to revolutionize TV advertising.We work with some of your favorite disruptor brandslike Calm, Vuori, Rocket Money, and hundreds moreto ... Show more

 • Promoted

Sr. Paid Media Manager

MinimedLos Angeles, CA, United States
Full-time

Senior Global Paid Media Manager.At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the gl... Show more

 • Promoted

Content Operations Coordinator - Freelance

Sinclair Broadcast GroupSanta Monica, CA, United States
Full-time

The Freelance Content Operations Coordinator plays a role in supporting Tennis Channels Direct to Consumer (DTC) business by operationalizing all live and on-demand content.This role is highly exec... Show more

 • Promoted

John's Campaign: Operations Director

ArenaLos Angeles, CA, United States
Full-time

Minimum Level of Experience: Director (overseeing a department.Ex: Political Director, Communications Director). Show more

 • Promoted

Manager, Media Solutions

LA28Los Angeles, CA, United States
Full-time

The Manager, Media Solutions is a key contributor to maximizing our commercial opportunities in the digital and media asset spaces.This nimble player will help drive, develop, and realize the roadm... Show more

 • Promoted

Ad Operations Specialist

EntravisionBurbank, CA, United States
Full-time

USD Location/Market: Burbank, California.Summary Entravision's Ad Operations team is looking for a new Digital Trafficker to join our team! This role will include day-to-day responsibilities of tra... Show more

 • Promoted

Seasonal Ad Operations Coordinator

NFLInglewood, CA, United States
Full-time

Seasonal Ad Operations Coordinator.Inglewood, California, United States.The NFL Digital Media Technical Operations team is seeking a seasonal coordinator to support the team with ad campaign manage... Show more

 • Promoted

Media Coordinator

CollaberaBurbank, CA, US
$19.00 hourly
Full-time

Responsibilities Include: Act as the primary point of contact for all asset management requests Assist with library curation and normalization projects Manage content ingest queue and ensure that a... Show more

 • Promoted

Revenue Operations Lead

HeyGenLos Angeles, CA, United States
Full-time

At HeyGen, our mission is to make visual storytelling accessible to all.Over the last decade, visual content has become the preferred method of information creation, consumption, and retention.But ... Show more

 • Promoted

Cruise Operations Support Specialist

Travel with LaniLos Angeles, CA, United States
Full-time

Cruise Operations Support Specialist.Los Angeles, California, United States Or refer someone Job Openings Cruise Operations Support Specialist.About the Job Cruise Operations Support Specialist.We ... Show more

 • Promoted

Communications Director

TradeJobsWorkForce91331 Los Angeles, CA, US
Full-time

Communications Director Job Duties: Establish and drive a multi-channel communications strategy.Prepare and mana... Show more

 • Promoted

Sr Media Associate

Mattel, Inc.El Segundo, CA, United States
Full-time

Media Associate plays an essential role in supporting Mattel's Marketing & Communication plans across a category of brands.They will assist across US & Canada media planning and strategy.The ideal ... Show more

 • Promoted

Manager, Content Distribution

AMC NetworksSanta Monica, CA, United States
Full-time

AMC Global Media is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.We create and curate c... Show more