Talent.com
021 Kaiser Aluminum Warrick, LLC
Customer and Product Quality Assurance Director021 Kaiser Aluminum Warrick, LLC • US WRL Warrick Rolling Newburgh, In
Customer and Product Quality Assurance Director

Customer and Product Quality Assurance Director

021 Kaiser Aluminum Warrick, LLC • US WRL Warrick Rolling Newburgh, In
30+ days ago
Job type
  • Full-time
Job description
Kaiser Aluminum Warrick has been on the path of innovation, embracing the latest technologies for almost 60 years! We have revolutionized the industry and lead the way in the development of sustainable aluminum products the you use every day for food and drinks. Our people are the bedrock for our operations. Along with their dedication to excellence and integrity, our people are drivers of continuous improvement who build on new ideas while flourishing within our growing business. We provide opportunities for you to think outside the box and bring creative and progressive solutions to our operations. Our passion for inclusion, diversity and equity is a value at the core of our organization and people. Are you ready to start your journey with us and be the future of Kaiser Warrick Aluminum?

The Customer and Product Quality Assurance Director is a leader of the Product Metallurgists and Customer Service Technical Representatives for the Kaiser Aluminum Packaging business. This tenured quality professional has a deep understanding of the customer’s product requirements and the packaging industry. This role is responsible for representing the needs of the customer internally and representing the business to the customer for product quality and technical service-related matters.

This position will be based out of our Warrick Plant located in Newburg, IN and reports to the VP Sales and Marketing – Packaging with a dotted line to the Warrick Plant Manager.

Responsibilities

  • Lead the Customer and Product Quality Assurance (CPQA) team to deliver Best in Class Technical Service to our customers
  • Be the customer champion to ensure all current requirements and needs are represented to the business
  • Collaborate with customers and the business to identify product and process innovation
  • Lead the CPQA team to ensure that we deliver the Global Standard for Coated Products
  • Mentor, train and assist plant-based metallurgists, Customer Service Technical Representatives, and other quality, manufacturing, and commercial representatives to ensure a broad understanding of customer requirements
  • Drive and lead product performance problem-solving teams across multiple disciplines
  • Resolve customer quality issues professionally and efficiently
  • Provide timely Voice of the Customer feedback across the organization

Qualifications:

  • Bachelor’s degree in technical discipline (Metallurgy, Engineering, Material Science, etc.)
  • 7-10 years’ experience in metallurgy or material science role, preferably within aluminum manufacturing or metal-forming processes
  • Deep knowledge of QMS, customer audits and quality certification process
  • Excellent analysis and critical thinking skills which include proven expertise in statistical process control, process capability analysis, root-cause methodologies. Six Sigma Black Belt or equivalent preferred.
  • Demonstrated ability to manage customer technical claims and supplier quality
  • Excellent leadership, communication and stakeholder management skills
  • Results oriented and capable of working independently

Physical Demands:

While performing the duties of this role, the employee may be required to sit or stand for long periods and spend time on the manufacturing floor interacting with various levels of employees. The employee may occasionally lift or move items up to fifteen pounds.

This position description is not intended to be an exhaustive list of all duties.

We are an equal opportunity employer. All applicants will be considered based on job-related qualifications and abilities. There shall be no discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran, or disability status.

About Kaiser Aluminum: Talented people join our team because we are a company passionate about environmental sustainability, employee growth, contributing back to our communities and championing an inclusive culture.

Kaiser Aluminum encourages applications from women, people of diverse backgrounds and those with different skills and life experiences. Kaiser is proud to be an equal opportunity workplace and is an affirmative action employer.

Kaiser Aluminum encourages applications from women, people of diverse backgrounds and those with different skills and life experiences. Kaiser is proud to be an equal opportunity workplace and is an affirmative action employer.

Create a job alert for this search

Customer and Product Quality Assurance Director • US WRL Warrick Rolling Newburgh, In

Similar jobs

Customer and Product Quality Assurance Director

Kaiser AluminumNewburgh, IN, United States
Full-time

Customer And Product Quality Assurance Director.Kaiser Aluminum Warrick has been on the path of innovation, embracing the latest technologies for almost 60 years! We have revolutionized the industr... Show more

 • Promoted

Remote Product Tester - Flexible Studies

BuzzTestersCalhoun, KY
Remote
Full-time

Earn up to $400/week, depending on the number and type of studies you complete.Share honest feedback on products and services from independent brands.Assignments include short online surveys (10–20... Show more

 • Promoted

County Meter Reader

Meter ReaderCalhoun, KY
Full-time

Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more

 • Promoted

Qualified Medication Aide (QMA)

Cedarhurst Senior LivingNewburgh, IN, United States
Full-time

Qualified Medication Aide (QMA).Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized ... Show more

 • Promoted

Qualified Medication Aide (QMA)

Trilogy Healthcare ServicesPetersburg, IN, United States
Full-time

At Trilogy, you'll experience a caring, supportive community that values each team member.We prioritize meaningful relationships, genuine teamwork, and continuous growth.With the stability of long-... Show more

 • Promoted

Home Care Aide

Silver Angels of Tennessee - Putnam, LLCCalhoun, KY, United States
Full-time +1

Silver Angels of Kentucky - Owensboro, KY office! Now serving: Daviess, Henderson, McLean, Ohio, Hancock, Hopkins, and surrounding counties.Silver Angels is a home care provider that is committed t... Show more

 • Promoted

Director, Project Finance

Energy Systems Group (ESG)Newburgh, IN, United States
Full-time

Energy Systems Group is looking for a Director, Project Finance to join our Finance and Accounting team.The position can be hybrid at our Corporate Office in Newburgh, Indiana or can be remote with... Show more

 • Promoted

Human Resources Director

Encompass HealthNewburgh, IN, United States
Full-time +1

Valued and respected for your expertise in human resources and leadership abilities.Are you searching for a career that's more than just a job, a calling that not only utilizes your professional sk... Show more

 • Promoted

Medical Courier

Blue Collar StaffingCurdsville, KY
Full-time

We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — betw... Show more

 • Promoted

Assistant Manager

Burger King (Carrols)Boonville, IN, United States
Full-time

At Burger King, our Assistant Managers (AMs) play a critical role in driving restaurant performance and developing strong, high-performing teams.You'll partner closely with the Restaurant General M... Show more

 • Promoted

LEAD SALES ASSOCIATE-PT - 20 and older only - in CALHOUN, KY S22434

Dollar GeneralCalhoun, KY, United States
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu... Show more

 • Promoted

Director of Sales Operations

Amplify Recruitment LtdNewburgh, IN, United States
Full-time

Location: Newburgh, IN (On-site).Compensation: Competitive (based on experience).Travel: Less than 10% overnight travel as needed.Industry: Industrial Technology / Manufacturing / Safety Solutions.... Show more

 • Promoted

Certified Medication Aide

Primrose Retirement CommunitiesNewburgh, IN, United States
Full-time

Primrose Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.By getting the right people on the tea... Show more

 • Promoted

Test Products from Home – $25-$45/hr + Freebies

OCPACurdsville, Kentucky, us
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

TEAM LEADER

Burger King (Carrols)Newburgh, IN, United States
Full-time

Welcome to the Flame-Grilled Life.At Burger King, we keep it real - real food, real fire, real people.As a Team Leader, you'll set the gold standard for delivering exceptional guest experience.If y... Show more

 • Promoted

Shift Manager

Buffalo Wild WingsNewburgh, IN, United States
Full-time

You are applying for work for a franchisee (Mighty Wings One Inc.Buffalo Wild Wings, not Buffalo Wild Wings Corporate, or any of its affiliates.If hired, the franchisee will be your only employer.F... Show more

 • Promoted

Sales Leader

Little Green Apple HallmarkNewburgh, IN, United States
Part-time

We are looking for part-time Sales Leaders who are enthusiastic, energetic, friendly, and hard-working!.The Sales Leader is responsible for providing exemplary selling and customer service that is ... Show more

 • Promoted

Director Operations Performance

DeaconessNewburgh, IN, United States
Full-time

System Director, Operations Performance.The System Director, Operations Performance is a system-level operational leader responsible for advancing enterprise operational performance through analyti... Show more

 • Promoted

Work From Home

Remote JobsCalhoun, KY
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Store Manager

Sun Auto Tire & ServiceNewburgh, IN, United States
Full-time

Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas.Plaza Tire Service is large enough to h... Show more