Director, Enterprise Innovation & Launch

Director, Enterprise Innovation & Launch

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology.

The Director, Enterprise Innovation & Launch is responsible for accelerating SSI's ability to deliver solutions from concept to market adoption with speed, consistency, and measurable impact. This role plays a critical part in establishing the Enterprise Transformation Office (ETO), enabling rapid innovation, and ensuring consistent, coordinated, and high-quality communication across the client lifecycle. The Director establishes the governance and operating discipline required to scaledefining cross-functional processes, aligning stakeholders, and driving accountability across the organization. Operating in a hands-on, roll-up-your-sleeves capacity, this individual drives execution through influence, building alignment, surfacing risks, and delivering results across teams.

Duties and Responsibilities

• End-to-End Launch Execution (Concept ? GA)
• Launch Governance & Accountability
• Client Lifecycle & Go-to-Market Communication Coordination
• Data, Metrics & Performance Visibility
• Innovation & Rapid Proof of Concept (POC) Enablement
• Enterprise Transformation Office (ETO) Activation
• Continuous Improvement & Capability Build

Marginal Functions

Other duties as needed

Skills, Knowledge, and Abilities

Required

• Proven experience delivering solutions from concept through GA
• Strong cross-functional leadership and stakeholder coordination
• Ability to drive outcomes through influence (not formal authority)
• Strong analytical and reporting capabilities
• Experience in healthcare technology

Preferred

• 35+ years of experience in revenue cycle management (RCM)
• Familiarity with ADO, Aha!, or similar tools
• Experience in interoperability, clearinghouse, or payments solutions

Key Competencies

• Execution & Accountability Delivers outcomes and ensures commitments are met
• Cross-Functional Leadership Aligns teams without direct authority
• Structured Thinking Brings clarity and discipline to complex initiatives
• Data-Driven Decision Making Uses metrics to guide actions
• Communication Clear, concise, and effective at all levels
• Innovation Mindset Balances speed with discipline in testing new ideas
• Scalability Focus Designs for repeatable, growth-oriented execution

Information Security and Data Protection

The SSI Security-First MindsetInformation security and data protection is a shared responsibility codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities.The Five Pillars of the SSI Security-First Mindset:

• Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines.
• Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources.
• Pillar 3: Awareness: Recognize, report, and take action to resolve security risks.
• Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines.
• Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity.

Experience and Education Requirements

Education

• Minimum: Bachelor's degree in Computer Science, Industrial Engineering, Operations, Business Administration
• Preferred: Master's degree in Computer Science, Industrial Engineering, Operations, Business Administration

Years of Experience

• Minimum: 510+ years in SaaS, product operations, or launch/program leadership
• 35+ years in Product Management or Product Operations specifically focused on data analytics, reporting, or intelligence solutions
• 35+ years in Agile/SDLC environments/scrum

Certifications

• Preferred: PMP Project Management Certification
• Preferred: LSSGB Lean Six Sigma Green Belt

A combination of experience and advanced education may be substituted. Background checks and drug test required.

Acknowledgement

I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position.

Employee's Signature Date

Supervisor Signature Date

SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.