The Customer Success Project Manager is responsible for owning and executing all active jobs for assigned Vivid Impact customers, ensuring projects move accurately, efficiently, and on schedule from estimate through billing. This role serves as the primary point of contact for customers, blending project management, account management, and product expertise to deliver a best-in-class customer experience while driving operational excellence and profitable growth.
Schedule Details:
1st Shift: Monday - Friday, 8:00 AM - 5:00 PM.
This is an Onsite Position with remote work permitted on special occasions w/pre-approval from leadership.
Compensation Details:
$50,000 - $55,000 Base Salary + Additional Commission Opportunities.
Full-time employees are eligible for a comprehensive benefits package, including:
What You'll Do:
What We're Looking For:
Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Customer Success Project Manager • Louisville, KY, United States
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