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US Department of Veterans Affairs
Program Manager (Operations Chief)US Department of Veterans Affairs • Nashville, TN, United States
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Program Manager (Operations Chief)

Program Manager (Operations Chief)

US Department of Veterans Affairs • Nashville, TN, United States
11 days ago
Job type
  • Full-time
Job description

Job Title

Program Manager (Operations Chief)

Duties

Help

Specific duties include:

  • Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Plans and assigns work, sets priorities, advises employees on program goals and objectives, and makes decisions on work problems presented by subordinate employees.
  • Assuring timely accomplishment of the assigned tasks by keeping in touch with the progress of work and adjusting in accordance with established priorities. Checking on work in progress and reviewing completed work to see that supervisor instructions on work sequences, procedures, methods and deadlines have been met.
  • Evaluating program performance metrics, whether internally or externally produced, and briefs leadership on the implications of status, trends, and risk insights gained through the incumbent's analysis.
  • Responsible for leading the operations team who monitors and evaluates performance of MDEO contract exam providers to ensure compliance with the Performance Work Statement.
  • Serving as a key advisor to the Assistant Director and/or Deputy Executive Director on program policies, procedures, and contract effectiveness.
  • Collaborating with VA/VBA contracting office(s), Veterans Health Administration, Office of Field Operations, and District Offices.
  • Responsible for oversight of drafting procedures, directives, and guidelines, as necessary; develop and coordinate efforts between all employees and management to build consensus on the establishment of appropriate procedures; responsible for shepherding proposed procedures through the appropriate process and the final dissemination and implementation of newly devised procedures.
  • Regularly advising senior management officials on complex, sensitive, controversial and highly sensitive issues which may impact or shape the future direction of MDE program.

Work Schedule: Full time, Monday through Friday

Compressed/Flexible: Not Available

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Manager (Operations Chief); PD 389790

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

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Program Manager (Operations Chief) • Nashville, TN, United States

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