Retail Associate
Ross StoresLubbock, TX, United StatesPart-time
Primary Location: Texas-Lubbock-Lubbock TX.Work Locations: Lubbock TX 2905 50th St Lubbock 79413. Show more
Retail Lead Associate (Reduced-Time), Customer Experience OperationsAmazon.com Services LLC - A57 • Lubbock, Texas, USA
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon.com Services LLC - A57 • Lubbock, Texas, USA
13 days ago
Salary
$18.05 hourly
Job type
- Part-time
Job description
Pay starts at $18.05 per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Monday - Thursday between 3:45pm and 9:15pm; Sunday 10:45am and 5:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Monday - Thursday between 3:45pm and 9:15pm; Sunday 10:45am and 5:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training othersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Create a job alert for this search
Retail Lead Associate (Reduced-Time), Customer Experience Operations • Lubbock, Texas, USA
Similar jobs
Dollar Tree - Sales Floor Associate - No Experience Required
Dollar treeLubbock, TX, United StatesFull-time +1
Dollar Tree is seeking Sales Floor Associates to assist with stocking merchandise, organizing shelves, and supporting daily store operations.Sales Floor Associates are responsible for unloading del... Show more
Remote Insurance Sales - 4-Day Workweek
Platinum Supplemental Insurance, Inc.Ropesville, TX, USRemote
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac... Show more
Remote Product Tester - Flexible Studies
BuzzTestersRopesville, TXRemote
Full-time
Earn up to $400/week, depending on the number and type of studies you complete.Share honest feedback on products and services from independent brands.Assignments include short online surveys (10–20... Show more
Customer Service Representative (remote after training)
Addison GroupRopesville, TX, United StatesRemote
Full-time
Please read before applying :Must be available to work all weekends (specific shift details below)100% on-site in San Antonio during training (3-6 weeks), then fully remoteGreat opportunity to gain... Show more
Operations Leader - Full Time
SephoraLubbock, TX, United StatesFull-time +1
Job ID: 283639Store Name/Number: TX-Kingsgate Center (2060)Address:8201 Quaker Ave, Lubbock, TX 79423, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Full TimePosition Ty... Show more
Datacenter Hardware Operation Lead
Superior Skilled TradesAbernathy, TX, United StatesPermanent
Seeking a Datacenter Hardware Operation Lead for a direct hire opportunity with our client in Abernathy, TX.This position offers full benefits including generous PTO, Medical, Dental and a retireme... Show more
Team Lead
Rack Room ShoesLubbock, TX, United StatesPart-time
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.Provides leadership... Show more
Information Technology Professional
US NavyRopesville, TX, USFull-time
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Show more
Retail Part Time Store Associate
The ODP CorporationLubbock, TX, United StatesPart-time
JobID: 101444 Category: Stores Non - Management JobSchedule: Part time Posted Date: 2026-03-29T18:12:59+00:00 JobShift: Pay Range Minimum: $9.As a Part Time Retail Store Associate at Office De... Show more
Associate Director of Brand Experiences & Activations
Texas Tech UniversityLubbock, TX, United StatesFull-time
Performs administrative duties in the management and coordination of a large specialized project and program.Under general supervision, performs varied and complex administrative duties requiring i... Show more
Work From Home
Remote JobsRopesville, TXRemote
Full-time
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more
amazon warehouse associate $15+/ Hour (Sign on Bonus)!
AmazonRopesville, TXFull-time +1
Amazon warehouse associates hiring in your area.If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Logis... Show more
Remote Part-Time Survey Job – No Experience Needed, Up to $25 Each
Earn HausLubbock, TX, USRemote
Full-time +1
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more
Paid Online Survey Participant - No Experience
Clubshop | USNew Home, TexasFull-time
Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more
Earn Side Money at Home Testing Products
Product Review JobsROPESVILLE, TX, United StatesFull-time
Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more