Program Applications Specialist - PACS Administrator
The Program Application Specialist is knowledgeable in computer systems, and imaging systems in a LAN, and WAN based environment. They must have knowledge of imaging concepts consisting of Fluoroscopy/Radiography, Nuclear Medicine, Vascular/Interventional, Cardiology, Computed Tomography, Mammography, Ultrasound and Magnetic Resonance Imaging modalities, to perform their duties throughout the Phoenix Healthcare System. The major duties and responsibilities include but are not limited to:
- Oversees the processing of image film requests, and imaging report requests from the Release of Information (ROI) Department, to Physicians outside of the Medical Center.
- Responds in a timely manner on all reports requested by the Chief of Radiology.
- Communicates and treats customers (Veterans, their representatives, visitors, and all other VA Staff) in a courteous, tactful, and respectful manner.
- Handles conflict and problems in dealing with the customer constructively and appropriately.
- Ensures digital image quality standards, and post-processing parameters are maximized for the best clinical results.
- Provides training on image management, image archive, workstation functionality and film digitizers.
- Provides computer training on software applications, procedures, and processes used in the Imaging Department and its affiliated departments.
- Generates the incomplete exam report twice daily and providing the Chief of Radiology with the information on the exams that cannot be corrected without staff intervention.
- Analyzes problems and determines the appropriate course of action required to correct problems.
- Resolves technical problems with hardware, software application, system, and user access.
- Collaborates with comprehensive technical imaging team (Information Technology, PACS Managers, Biomedical Engineers, Chief Radiological Technologist and Radiology Service Chief) to prepare documentation of the organization's imaging systems, hardware systems and network nodes.
- Prepares and maintains all up-to-date schematic diagrams with layout and location of all equipment, including type, specifications of all cabling, routers, switches, and other telecommunication equipment.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The Full Performance Level for this position is at the GS-11 grade level.
Work Schedule: Monday - Friday, 8:30 am - 5:00 pm
Virtual: This is not a virtual position.
Position Description/PD#: PD12182A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized