Learning & Talent Operations Coordinator

Learning & Talent Operations Coordinator

The Learning & Talent Operations Coordinator plays a key role in supporting the organization's learning, talent, and operational effectiveness through the administration and continuous improvement of the Learning Management System (LMS) and related programs. This role ensures a seamless and engaging employee learning experience by maintaining accurate system data, managing content, and providing responsive user support. In addition, this role supports HR initiatives and provides administrative coordination for the site leadership teamcontributing to employee engagement, operational efficiency, and a well-organized work environment. This position partners closely with the Talent Team, department leaders, and employees across the organization to deliver learning solutions, support compliance and development initiatives, and enhance the overall employee experience.

Note: This is a fully on-site role M-F (with flexibility) at our Minneapolis, MN location in New Hope, MN. The salary range for this role is $62,000 - $78,000 depending on qualifications.

Job duties:

• LMS Administration & Support (25%)
• Manage day-to-day LMS operations, including user setup, course assignments, and completion tracking.
• Maintain and update courses, curricula, and training assignments within the LMS.
• Serve as the first point of contact for LMS support, troubleshooting issues for employees and managers.
• Conduct routine system audits to ensure data accuracy and proper course setup.
• Manage third-party learning content (e.g., vendor libraries), including content updates, usage monitoring, and issue resolution.
• Coordinate training logistics, including scheduling, communications, and participation tracking.
• Support the rollout of new learning initiatives and system updates.
• Content Management & SOP Maintenance (25%)
• Update, publish, and maintain Standard Operating Procedures (SOPs) in the LMS.
• Assign training related to SOP updates and ensure timely completion.
• Partner with department leaders to align learning content with business and role-specific needs.
• Develop basic eLearning content using tools such as Articulate Storyline or Camtasia.
• Reporting & Compliance (10%)
• Generate LMS reports and maintain dashboards to track compliance, completions, and learning trends.
• Monitor required training completion and follow up on overdue items as needed.
• Maintain accurate certification records and audit-ready training documentation.
• User Experience, Communication & Process Improvement (10%)
• Develop user guides, job aids, and communications to support LMS navigation and adoption.
• Support Talent Team programs such as onboarding, functional training, and development pathways.
• Identify and recommend process improvements to enhance LMS efficiency and user experience.
• Gather employee and leader feedback to improve content, workflows, and system usability.
• Leadership Team Administrative Duties: (15%)
• Provide administrative support to the site leadership team, including scheduling meetings, preparing agendas, and documenting notes during meetings.
• Assist with preparation of reports, presentations, and leadership materials.
• Coordinate logistics for leadership visits (e.g., meeting space, catering, scheduling).
• Handle confidential information with discretion.
• Support leadership-driven projects and initiatives.
• HR Administrative Duties: (15%)
• Maintain a visible HR presence within the office by serving as a trusted point of contact for employee inquiries such as general HR and training questions.
• Support employee engagement initiatives, including planning events, recognition activities, and team-building efforts.
• Participate in committees (e.g., Fun Committee, Charitable Giving) to coordinate events and volunteer opportunities.
• Assist with planning company events, celebrations, and special occasions.
• Coordinate communications and calendar invites for company-wide meetings and initiatives.
• Execute employee communications, meeting invitations, and related logistics for HR and company initiatives while working closely with leaders to ensure communications are accurate, timely, and aligned with organizational objectives.
• Contribute ideas to enhance employee experience and workplace culture

Required qualifications: Associate's degree in Human Resources, Business Administration, Organizational Development, or a related field with 1-3 years of related experience in LMS Administration, HR Operations, or training coordination; or Bachelor's degree in related field with 0-3 years of experience in LMS Administration, HR Operations, or training coordination. Strong organizational skills with exceptional attention to detail and data accuracy. Tech-savvy, adaptable, and comfortable navigating multiple digital systems with demonstrated ability to troubleshoot technical issues and learn digital platforms quickly. Clear, professional written and verbal communication skills. Proficiency with Microsoft 365 tools (SharePoint, Excel, Teams, Forms). Customer-focused and committed to providing an excellent learning experience. Skilled at managing multiple priorities and deadlines. Collaborative, proactive, and able to build strong working relationships across departments.

Preferred qualifications: Experience working within an LMS platform (ex: UKG, Workday, Schoox, SAP, or similar). Experience supporting training programs or HR processes and administration. Experience working with Articulate Storyline and TechSmith Camtasia video editor.

About us: At Padagis our focus is on health care products that improve people's lives. We are a market-leading generic prescription pharmaceutical company that specializes in "extended topical" medications, like creams, foams, mousses, gels, liquids and inhalable products. It's a great time to join our team where great things are happening and you can make a difference.