Communications Business Partner

Communications Business Partner

Location: Springfield, Missouri

Employment Type: Full-Time

Are you a strategic communicator who thrives on building connections, shaping meaningful messaging, and supporting a mission that changes lives? Centerstone is seeking a Communications Business Partner to join our compassionate, collaborative team and help advance initiatives that impact employees, communities, and those we serve across the nation. In this role, you'll have the opportunity to partner with executive leaders, influence organizational strategy, amplify important stories, and support nationally recognized service lines. You'll enjoy a dynamic and highly visible position where your expertise in communications, relationship-building, storytelling, and strategic thinking will directly contribute to organizational success while helping improve the lives of others.

The Communications Business Partner serves as the primary communications strategist and advisor for Centerstone's System Support Services and national service lines. This position develops and executes internal and external communications strategies that support operational priorities, employee engagement, organizational initiatives, and strategic growth. Working closely with executive leadership and cross-functional teams, the Communications Business Partner ensures messaging is clear, consistent, and aligned with Centerstone's mission, values, and brand standards while helping translate complex initiatives into effective communications for diverse audiences.

This position offers:

• Employee Assistance Program 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement Company paid for work functions requiring travel
• Employee Discounts Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Partner with executive and system leaders to develop and execute strategic communications plans that support organizational priorities and service line growth.
• Lead internal communications initiatives including leadership announcements, operational updates, employee engagement efforts, and system-wide programs.
• Create and distribute compelling content through email campaigns, newsletters, intranet platforms, video messaging, town halls, and other communication channels.
• Advise leaders on communication needs, opportunities, and potential risks while developing proactive messaging strategies.
• Support national service lines including Military Services, Crisis Services, and School-Based Services through tailored communications planning and execution.
• Develop messaging, talking points, press materials, and public statements that support organizational objectives and stakeholder engagement.
• Identify and promote stories highlighting program impact, innovation, partnerships, and organizational leadership.
• Collaborate with marketing, digital, media relations, and design teams to produce integrated communication campaigns and materials.
• Support communications efforts involving community partners, business leaders, governmental agencies, advocacy organizations, and other external stakeholders.
• Coordinate messaging across enterprise functions including Human Resources, Information Technology, Finance, Legal, and other system support areas.
• Review and edit communication materials including articles, blogs, collateral, and related content to ensure quality and consistency.
• Identify potential reputational risks and collaborate with Marketing & Communications leadership to develop appropriate communication responses.

Education, Experience, and/or Credential Qualifications:

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of three (3) years of communications, public relations, or related experience.
• Experience within behavioral health strongly preferred.
• Healthcare communications experience may be considered in lieu of behavioral health experience when combined with other relevant qualifications.
• Demonstrated experience developing and executing multi-channel strategic communications plans.
• Exceptional verbal, written, presentation, and interpersonal communication skills.
• Experience creating communications for a variety of audiences and communication platforms.

Additional Qualifications:

• Current driver's license, acceptable driving record, and current auto insurance.
• Successful completion of background screenings including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Ability to inspire trust and confidence while effectively influencing stakeholders at all levels of the organization.
• Strong ability to simplify complex topics into clear, compelling, and engaging communications.
• Experience working with media platforms, social networks, and digital communication channels; video production experience is a plus.
• Collaborative mindset with the ability to build strong relationships across departments and organizational levels.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Excellent listening, critical thinking, and decision-making skills.
• Ability to approach complex situations with confidence, professionalism, and initiative.
• Strong healthcare and/or behavioral health knowledge preferred.
• Ability to quickly establish credibility and build rapport with executives, leaders, and employees throughout the organization.

Physical Requirements:

• Perform sedentary work requiring exertion of up to 10 pounds of force occasionally and negligible force frequently to move or handle objects.
• Sit for extended periods throughout the workday with occasional standing and walking.
• Use hands, fingers, and arms repetitively for typing, writing, and computer-based work.
• Maintain the physical ability to perform essential office and administrative functions throughout the work shift.

Keywords: Communications, Public Relations, Strategic Communications, Internal Communications, Corporate Communications, Employee Engagement, Media Relations, Marketing Communications, Stakeholder Engagement, Brand Management

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.