Accounts Receivable Specialist

Accounts Receivable Specialist

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.

We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.

The Accounts Receivable Specialist oversees the domestic wholesale AR portfolio across major, off-price, and specialty accounts, ensuring timely collections, accurate cash application, and full vendor compliance. This role manages end-to-end AR activities including account reconciliation, dispute resolution, customer account setup, and aging oversight while maintaining clear visibility for management through detailed reporting and trackers. Partnering closely with Sales, Customer Service, and Logistics, the coordinator drives process improvements, resolves urgent issues, and supports order release and payment resolution in a fast-paced, high-volume environment.

Responsibilities:

• Oversee the domestic wholesale AR portfolio across Majors, Off-Price, and DOM Specl Accounts, ensuring timely collections and accurate cash application.
• Monitor and manage vendor compliance by reviewing portal activity, invoices, and account status.
• Reconcile accounts, investigate disputes, and coordinate resolutions across Sales, Customer Service, and Logistics.
• Maintain visibility for management through up-to-date AR aging reports and portfolio trackers.
• Drive efficiency by partnering with Sales and Customer Service to improve processes around order release, payment reconciliation, and claims handling.
• Own the full setup process for new customer accounts, including credit terms, tax documentation, and billing accuracy.
• Run daily AR aging reports and follow up on overdue balances; generate and send statements.
• Track invoices in vendor portals and update Excel trackers for majors on a monthly cadence.
• Manually upload invoices to multiple vendor portals on a weekly schedule.
• Send weekly prepayment requests and follow up to ensure timely collection and order releases.
• Respond to a high volume of ad hoc requests and "fire drills" via email, troubleshooting quickly to keep orders, payments, and reconciliations moving.
• Partner with Sales and Customer Service to release orders in line with credit limits and resolve claims/payment holds.

Requirements:

• D365 ERP -- daily (invoice processing, settlements, reporting).
• Excel -- daily (aging reports, trackers, reconciliations).
• Vendor portals (Nordstrom, Neiman Marcus, Revolve, Bloomingdale's, etc.) - weekly or as needed for invoice tracking and uploads.
• Email/Outlook & Teams -- daily (cross-team and client communication).

Skills and strengths:

• Strong attention to detail and accuracy in financial tracking and reconciliations.
• Ability to stay responsive under pressure, resolving urgent issues quickly via email and cross-team communication.
• Process-driven mindset with a knack for building trackers, reports, and automations that increase efficiency.
• Collaborative approach, partnering effectively with Sales, Customer Service, and Logistics to resolve disputes and unblock payments.

Rules we live by:

• Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity
• Have No Fear | Innovate and solve problems
• Own Every Decision | Work together and get results
• Quality Matters | Not only with product, but we see it in our people
• Make Shit Happen | Be disciplined, be competitive

Our in-office policy is in office, 4 days a week.

Benefits:

• Paid Time Off
• Clothing Allowance
• Generous Employee Discount
• Paid Parental Leave
• Membership to Calm and access to other wellness benefits
• Medical, dental, vision and ancillary benefits
• 401k

Salary: The target salary for this role is between $60,000 and $70,000 based on candidates' experience and expectations.

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.