Boston Retail Solutions is the leading provider of modular barricades, large format graphics, graphic installation, and various facilities maintenance services. Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our employees throughout the enterprise. Under direct supervision with guidance as needed, this position is responsible for providing routine end-user support for hardware, software, peripherals, and networking.
Responsibilities:
Qualifications and Education Requirements:
1–2 years' experience in Help Desk or Desktop Support
Working knowledge of Microsoft Office and Google Workspace
Basic understanding of networking and printing fundamentals (DHCP, DNS)
Strong attention to detail and professional demeanor
Strong written, verbal, and interpersonal communication skills
Solid organizational skills; able to manage multiple concurrent tasks/projects
Self-motivated with the ability to learn new systems independently
Comfortable taking initiative and thinking a step beyond the immediate request — able to consider what's actually needed, not just what's asked
Capable of independent judgment and on-the-fly corrections based on new information
Low voltage cabling a plus
Employees are eligible for the following benefits:
If you are looking for an exciting opportunity to contribute to a growing organization and have a passion for supporting others in their use of sophisticated software applications, we would love to hear from you. Join our team as IT Support and be a vital part of BRS' technical software application infrastructure.
We are proud to be an Employee-Owned Company.
IT Support • SANTA ANA, CA, United States
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi... Show more
Network Administrator Job Duties: Assist in network design and implementation.Provide network support with ... Show more
This is for a direct hire role with a client located in Cypress, CA.Location: Cypress, CA Hybrid schedule (min two days in office per week).Should anticipate more days in the office for the onboard... Show more
A dynamic staffing agency is seeking an experienced IT Support Supervisor to lead a remote team focused on training and application readiness.The role involves overseeing IT training, ensuring syst... Show more
IT Manager Job Duties: Maintains information technology strategies.Researches and im... Show more
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provi... Show more
Senior Customer Support Specialist.We are looking for a Senior Customer Support Specialist to join our Rexel USA team in Anaheim, CA.The Senior Customer Support Specialist is responsible for managi... Show more
Odyssey Logistics, a global multimodal logistics leader delivering end-to-end 4PL solutions across Intermodal, Integrated Marine Logistics, Transport & Warehousing, and Managed Services.We operate ... Show more
Computer/IT Job Duties: Setting up hardware and installing and configure software and d... Show more
Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep... Show more
As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and e... Show more
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r... Show more
Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro... Show more
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more
Fully onsite role based in Cerritos, CA.Leadership, Stakeholder Management, and Problem Prevention:.Serve as the primary liaison between users, IT teams, and firm leadership regarding support servi... Show more
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more
As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and ... Show more
Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides... Show more
Johnson Service Group (JSG) is seeking an experienced Manager, IT Service Desk for a financial services partner in Orange County.This leadership role will oversee enterprise IT support operations, ... Show more
){kind=logo}