Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
Under general managerial guidance: Implements, administers, instructs and facilitates external training for employees.
Prior work experience in a financial institution where individual has gained a solid working knowledge of application of operational policies as applied to business and consumer products and services. Previous teaching / presentation experience is helpful. Incumbent must also possess working knowledge of various types of audio-visual equipment and PC. Excellent presentation, communication, interpersonal, organizational and planning skills are required.
Standing a great deal. Moving furniture and/or equipment in classroom and possibly when coordinating meetings. Lifting and moving boxes of materials. Conducted training in various locations as required.
Must effectively communicate (verbally and in writing) to adult audiences with varied backgrounds and skill levels. Prioritize multiple tasks and meet various demands within tight time constraints while maintaining a positive service-oriented attitude. Applies knowledge of banking regulations to the department's operations and risk mitigating internal controls. Produce a consistent program of instruction.
Computer terminal and keyboard, photocopy machine, telephone, fax machine and calculator.
Training a responsive and prepared operations staff that ensures the Bank's products and customer service goals are met.
EOE
Training Officer • Fairfield, CA, United States
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