Supervisor, Operations

Water Operations Supervisor

As a Water Operations Supervisor, you'll play a critical role in ensuring the safe and efficient operation of EPCOR's Surface Water Treatment and/or Plants-Booster Pump facilities. Reporting to the Operations Manager, you'll provide leadership, technical guidance, and support for daily operations. This includes troubleshooting plant issues, assisting with O&M procedures, and supporting start-up activities for new facilities or processes. You'll also champion staff development through technical training, safety programs, and preventive/corrective maintenance initiatives.

What You'll Be Responsible For

• Provide guidance to Foremen, Lead Operators, and Plant Operators on general plant operations and process optimization
• Issue job assignments through clear written and verbal instructions as needed
• Communicate effectively with employees, management, contractors, and regulators to build strong, respectful relationships and ensure timely, accurate reporting
• Assist Foremen with process control, review time input, effluent quality, and production reports
• Support development and administration of Capital and O&M budgets for assigned facilities
• Perform additional responsibilities as designated by the Operations Manager
• Allow for rotational assignments between Ground Water and Surface Water

What's Required to Be Successful

• High school diploma or GED required
• 5+ years of hands-on experience in water utility operations
• 3+ years in a supervisory role
• ADEQ Grade 4 certification in Water Treatment and Distribution
• Strong knowledge of water operations, treatment methods, and booster station pumping facilities
• Understanding safety practices for electrical and mechanical equipment in water facilities
• Ability to develop O&M budgets, SOP, manpower plans, work schedules, and capital projects from concept to completion
• Skilled in writing clear reports, memos, and correspondence on operational and personnel matters
• Effective communicator with the ability to supervise a diverse workforce and collaborate with regulators, consultants, and stakeholders
• Competence in Microsoft Office (Word, Excel, PowerPoint); experience with Oracle, HACH WIMS RIO, IProcurement and IVARA
• Ability to act independently, exercise sound judgment, and assume Operations Manager responsibilities when needed
• Strong project management, analytical, and problem-solving skills
• Willingness to respond to callouts during evenings, weekends, holidays, and emergencies
• Ability to work in environments with dust, chemicals, sewage, and extreme heat

Why EPCOR?

We offer more than just a job - we offer a career with purpose. EPCOR is a place where your work matters, your growth is supported, and your safety is prioritized. Here's what you can expect when you join our team:

Competitive Compensation: Enjoy a market-aligned salary and performance-based incentive programs.

• Comprehensive Benefits: Access medical, dental, vision, life, and disability insurance - plus a retirement plan with substantial company contributions.
• Generous Time-Off & Work-Life Balance: Take advantage of paid vacation, sick time, holidays, personal days, and programs that support your well-being.
• Professional Development: Benefit from tuition reimbursement, certification support, and ongoing training opportunities to grow your career.
• Safety-First Culture: We prioritize your safety through robust training, proactive programs, and recognition of safety milestones.
• Inclusive & Innovative Environment: Be part of a team that values diverse perspectives, celebrates innovation, and fosters a sense of belonging.
• Award-Winning Workplace: EPCOR has been recognized as a Best Places to Work employer it's our people who make that possible.

About EPCOR USA

At EPCOR USA, we don't just deliver water and wastewater services - we invest in communities, protect the environment, and build infrastructure that powers the future. As part of a North American company operating across the United States and Canada, we're headquartered in Glendale, AZ, and are proud to be one of the largest private water utilities in the Southwest.

Other important facts

• To join EPCOR, you must be at least 18 years old, have a high school diploma or equivalent, and be legally authorized to work in the United States.
• If selected for the role, you must successfully complete a background check, drug screening, professional reference check, previous employer verification, and education verification. Some positions may also require a credit check.
• Some roles may involve working outdoors in various weather conditions and require additional physical capabilities. Positions regulated by the Department of Transportation (DOT) may also have specific compliance requirements.

EPCOR USA is an equal opportunity employer. We're committed to fostering a respectful, supportive, and inclusive workplace that recognizes and values the unique perspectives, experiences, and backgrounds of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.