Associate Director, Market Research Systemic Mastocytosis (SM)
Location: Cambridge, MA or Morristown, NJ
About the job:
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
At Sanofi, we chase the miracles of science to improve people's lives. We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into reality for millions of people.
Strategic Context:
Currently, Sanofi has the most robust pipeline and forthcoming product launches in the company's history. As the next phase of our Play-To-Win strategy, Sanofi must appropriately support this pipeline to materialize our vision of delivering scientific miracles to patients worldwide. Thus, modernizing the Sanofi operational structure to include a Go-to-Market Capabilities (GTMC) team within the company.
The new GTMC organization is charged with delivering best-in-class capabilities to bring speed and increased value to commercial operations. Operating with a One Sanofi mindset and entrepreneurial spirit, GTMC will accelerate and improve key capabilities to facilitate the best-informed strategic decision making across the organization.
The GTMC organization aims to:
- Centralize Go-to-Market operational tasks across business units.
- Standardize best-in-class capabilities, strengthen global support, and implement a better vertical reporting structure within GTMC from local to global.
- Define ways of working, bringing clarity on the interactions across GBUs, Digital, and Commercial executional support teams from Sanofi hubs to optimize process excellence and efficiency.
The Associate Director, Market Research Systemic Mastocytosis (SM) will be a key member of the Insights and Analytics (I&A) team, responsible for providing market and customer insights primarily through the execution of market research to help drive key strategic and tactical decisions across Sanofi. This individual will be an integral strategic partner to Sanofi Commercial leadership, leading the development & application of cutting-edge market research methodologies to achieve the full potential of the Sanofi's expanding Systemic Mastocytosis portfolio first for AYVAKIT, and then for future SM pipeline products.
This position will report to the Director, Insights & Analytics Systemic Mastocytosis (SM) and will be based in Cambridge, MA or Morristown, NJ.
Main Responsibilities:
- Orchestrate a highly relevant and impactful insight agenda for the US Systemic Mastocytosis business; proactively identify needs and recommend effective solutions to address needs, supported by the US Insights & Analytics lead for SM.
- Be a highly valued strategic thought partner to the US Commercial team leveraging a strong understanding of external context and customer needs to make strong business decisions related to launch readiness, brand strategy, stakeholder communications and other initiatives.
- Effectively support / inform standard US Commercial business processes, such as performance tracking, forecasting demand including alignment of competitive insights.
- Cultivate strong partnerships across a matrixed internal environment (e.g. US commercial, the Insight & Analytics Team and Global), including alignment and coordination of projects.
- Cultivate relationships with the Insights vendor community to innovate high quality workstreams customized to business needs; collaborate to envision, design, execute and report results of market research studies that deliver actionable insights, highly relevant to current business situations.
- Effectively manage projects, driving collaboration between internal and external teams at each stage of the process from vision through fieldwork and reporting.
- Communicate data / insights clearly and concisely using business acumen, focused on customer needs, and with a clear call to action tailored to specific audiences. Collaborate with other functions (e.g. forecasting, analytics, patient services) to deliver integrated insights and recommendations to Commercial teams.
- Operationalize insight workstreams on time, within budget, and compliantly.
- Be an insights subject matter expert to lead and develop colleagues where applicable.
About You:
Basic Qualifications:
- Bachelor's degree required; advanced degree (MBA, MS, MD, PhD) preferred
- A minimum of 5 years of experience in pharmaceutical/biotech market research (experience may be gained at a manufacturer OR at a consulting firm working on pharma/biotech projects)
- Strong primary market research capabilities with understanding of various methodologies (quantitative, qualitative, and agile approaches)
- Excellent project management skills with demonstrated ability to lead multiple market research workstreams in a compliant and timely manner
- Strong strategic thinking and business acumen with deep understanding of the life-sciences industry
- Knowledge of secondary/syndicated pharmaceutical data sources (prescription data, patient claims data, promotional audits)
- Excellent communication skills across all organizational levels, including senior leadership
Preferred Qualifications:
- Prior experience on US Commercial launches (preferably with 2+ years focused on Rare Disease, Immunology, and/or Oncology)
- Experience working with related functions (New Product Planning, Marketing, Value & Access)
- Vendor management experience in the insights/market research space
Soft Skills:
- Ability to cultivate relationships with key stakeholders to be a highly relied upon strategic thought partner to your Commercial team.
- Capable of communicating clearly to various audiences, including senior leadership.
- Ability to influence key decision-makers in a highly matrixed environment.
- Strong attention to detail and accuracy of insights.
- High degree of curiosity, driven to solve problems through the lenses of analytical and emotional reasoning.
- Strong work ethic and personal motivation.
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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