Dunkin' Shift Manager

Dunkin' Shift Manager

Grow With Us at Charleston International Airport! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. This Dunkin' Shift Manager Position is for you, if you enjoy whipping up delicious food and beverages to meet our brand's standards and delivering exceptional service to our guests. Working at the Charleston International Airport, what we will offer you:

Hourly Pay Rate: $20.26 plus bonus opportunities! Quarterly bonus opportunities A full-time schedule Growth opportunities

Dunkin' Shift Manager Responsibilities:

• Assist management with daily Dunkin' operations, ensuring exceptional customer service are met by brand standards
• Oversee store opening, closing, and shift transitions. Food handling and preparing beverages in a high-volume environment.
• Manage cash handling tasks, including register checks, end-of-shift reconciliations, voids, and deposits.
• Ensure staff arrive on time, in proper uniform and report any tardiness or absences to management.
• Ensure customers are greeted promptly and served by well-trained team members.
• Efficiently manage customer lines and maintain a positive in-store experience.
• Assist customers with menu inquiries and provide store navigation support.
• Train new employees and provide ongoing coaching and development to the team.
• Assign daily tasks to crew members and communicate sales goals.
• Maintain strong product knowledge, manage stock replenishment and ensure proper product rotation.
• Uphold housekeeping standards, including dusting, sweeping, mopping, etc... Stay vigilant to prevent theft and enforce policies to minimize internal shrinkage.

Qualifications:

• Ability to manage and help plan daily activities with leadership
• At least one year of experience as a F&B supervisor; providing supervision and support to store staff
• Must be flexible to work a variety of shifts, including openings, peak hours, and closings.
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Strong time-management and multitasking skills
• High School Diploma or equivalent

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• *401(k) retirement plan
• *Company paid life insurance
• Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").