Operations Manager

Operations Manager

We are looking for an Operations Manager who thrives in a fast-moving distribution environment and knows how to turn priorities into disciplined execution. Working closely with the General Manager and/or Assistant General Manager, this leader drives performance across the floor, develops front-line talent, and helps the operation respond effectively to changing priorities, peak demand, and daily business needs.

This role is designed for a strong operator who wants to take ownership of meaningful parts of the business, build capable teams, and help raise the bar on what great looks like. The Operations Manager will be expected to drive results across safety, associate engagement, quality of service, inventory accuracy, and productivity while maintaining strong execution and team alignment in a high-volume environment.

The Operations Manager is located in Arlington, TX.

You'll be excited about this opportunity because you will...

• Build and lead high-performing teams by setting clear expectations, coaching consistently, and reinforcing accountability at every level
• Monitor productivity, workflow, and service performance, taking immediate action to address gaps and remove obstacles
• Provide strong shift handoffs & recaps, operational continuity, and consistent execution across functions
• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Partner cross-functionally with internal teams and external providers to ensure alignment and strong execution
• Help the operation scale up or down quickly as business conditions, labor needs, and seasonal demand shift
• Reinforce a culture where safe behaviors, quality execution, and operational discipline are non-negotiable
• Partner with site leadership to ensure compliance with OSHA standards and company expectations
• Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules
• Achieving financial plans and budget objectives

Check out some of the required qualifications we are looking for in amazing candidates.

• High School Diploma or Equivalent
• At least 3 - 5 years of relevant distribution or manufacturing management/leadership experience
• In lieu of a degree, 6-8 years of progressively responsible distribution leadership experience
• This is an onsite role
• Demonstrated success leading people and performance in a fast-paced, high-volume distribution, logistics, or fulfillment environment
• Strong ability to lead teams, set direction, and drive accountability
• Demonstrated operational judgment and ability to make effective real-time decisions in a changing environment
• Proficiency in WMS systems and understanding of how they support inventory control, workflow, and accuracy
• Demonstrated success managing third-party providers across warehouse operations, value-added services, and transportation

We prefer some of these qualities as well

• Bachelor's Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering or related field is strongly preferred
• Bilingual - Spanish
• Exposure to high-volume distribution, big box, furniture, or omnichannel operations
• Experience working with or implementing automation or advanced operational systems
• Strong understanding of OSHA and workplace safety standards
• Experience supporting multi-shift operations and developing front-line leaders

Review these physical requirements, as they play a major part in this role.

• Able to bend, reach, squat, climb stairs/ladders, stand, and walk throughout the facility for extended periods
• Able to move, lift, or carry heavy objects or materials up to 50-100 pounds

Our company benefits are second to none in the industry.

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)

EOE