Stewarding Supervisor

Stewarding Supervisor

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in

We are looking for someone who has a keen attention to detail, committed to hospitality, can lead with integrity, authenticity and kindness and is committed to ensuring our daily operations run smooth.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Supervises and trains stewarding crew to include: proper sanitation, knowledge of MSDS sheets, safe working environment, safety regulations and guidelines, understanding Banquet event orders, fire safety/emergency procedures, proper chemical usage and safety.
• Arranges shift work assignments, monitors and supervises start, break, lunch, and close times.
• Participates and leads fire drills, Departmental meetings, Human Resource training classes, and conducts daily pre-shift meetings.
• Assists with preparing and writing schedules.
• Ensures that all "set-ups" are completed in a timely manor with the correct quantity and quality of equipment needed.
• Transport items on and off property to support all kitchen operations. This may include driving a Broadmoor company golf cart or other Broadmoor vehicle.
• Responsible for supervising up to 50 Stewarding employees that are directly responsible for cleaning of china, glass, kitchen and backdock areas, dish rooms and trash removal.
• Ensures proper maintenance of Food and Beverage equipment. Reports broken/damaged equipment to proper departments for repair.
• Provides constructive feedback for performance appraisals of Stewarding staff members.
• Supervises sanitation activities in all kitchens.
• Ensures service ware levels are maintained, available and in place for functions.
• Prepares supply/chemical orders and monitors usage.
• Supervises the organization and maintenance of storage areas to include back of the house hallways, storerooms, and silver rooms. Ensures that fire exits are clear of obstacles.
• Monitors equipment and food distribution procedures.
• Assists with the development and maintenance of service ware par levels.
• Assists chefs with supervision of dish-up functions.
• Maintains cleanliness and appearance of all service ware. Ensures all silver items are polished and in good working order.
• Assists with and supervises inventories.
• Supervises more than one Stewarding outlet at a time. Willingness to work in fast-paced, team oriented environment
• Uphold and abide by all Broadmoor polices, procedures, and safety guidelines.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

Reasonable accommodations will be made for individuals with disabilities

What we are looking for:

• High school diploma or GED, or three months of related experience and/or training. Experience working in a Hospitality environment preferred.
• Enthusiastic, friendly, and energetic team member who works well with others
• Experience supervising team-members as this person will be directly supervising up to employees in the Stewarding Department. This will require carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Must be proficient using a computer to order supplies, conduct inventory, and prepare reports. Knowledge of Word and Excel recommended.
• Must be highly organized and meticulous with detail
• Valid Driver's License required.
• Any employee driving a Broadmoor vehicle must be 18 years or older
• Ability to multitask and prioritize tasks when there are conflicting priorities.
• Self-motivated with the ability to take initiative and be proactive in problem solving
• Occasional heavy lifting (up to 100 lbs. with assistance) with a work environment that is primarily indoors and outdoors at times.

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

This posting is expected to close by the date listed at the top of the page but may close sooner if the position is filled. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Your application will not be penalized for redacting or removing any age-identifying information such as your age, date of birth, or dates of school attendance or graduation.